Zinfandel Village Apartments

It's a beautiful place, very clean, great customer service from staff, and I highly recommend anyone to come live there.

The setting is fantastic. I'm content here; I currently have calm people upstairs, which is a plus. The grounds are beautiful and well-kept. The maintenance crew is on top of things and responds fast to any issues I've ever mentioned. The ladies in the office are kind and accommodating to requirements. The management is moderate and open to suggestions for compromise. They hold parties on holidays, which is fantastic. I believe the problems here stem from outside the complex, such as homeless persons wanting to get to the pool for a swim or loud older kids that generate a commotion at the pool because they don't reside here.

It was heartbreaking to see such poor reviews here because I loved it here! I’ll leave some feedback from staff though.

PROS:

👍🏾Friendly consistent staff: Aretha and Jessica (both the former and new one) are the bomb!

👍🏾Quiet neighborhood and great neighbors.

👍🏾Great communication when there are concerns. Hence why I did not ding them in my rating because they communicate when you do reach out.

👍🏾Decent workout area

👍🏾Reasonable rates

👍🏾Amazon Delivery HUB box for deliveries

CONS:

👎🏾 You may have to hire your own cleaner upon move in which I suggest anyway as we all have our own standards although my stove was filthy and it took 2 hours to clean.

👎🏾Slow to respond to some requests. I have some that have been canceled and not completed. They are minor but the big things have been taken care of.

👎🏾Walking through the complex there is one area that clearly doesn’t get attention with overstuffed trash bags that I avoid.

👎🏾The front pool seems to be attended to and not the one in the back.

👎🏾Single pane windows which chars a higher bill to hear and cool off.