RV Expo

Nice place to spend the night, the rooms are clean and fairly modern.

This is based on walking around looking at rv's, as we haven't purchased yet, it was great. Friendly staff will help you find what you are interested in. More importantly you can take your time to see how each unit might fit your needs. I found it low pressure but attentive if you have questions.

We bought our travel trailer from Mike Thompson's RV. Overall, the buying experience was great. We love our trailer. We didn't feel pressured to get something we didn't want. Staff was extremely friendly and we are appreciative of the staff's patience for taking us around and showing us trailers while having two small kids.

The only issues I had was with our service department representative. With that said, I've since dealt with other service reps and these guys are usually on it given the amount of rigs they deal with. I've seen a lot of complaints about service lead times and I do understand that these guys can be slammed. Of course everyone needs their rigs fixed at the same time of year (spring/summer). I also understand that sometimes these guys have to wait on the manufacturers to approve work and ship parts after the rigs have been dropped off, which can take even longer. My trailer (Grand Design) had two small issues from the start. I scheduled to have it brought in and they fixed it fairly quick. I did have another major issue and the service rep completely dropped the ball. We never heard back from him and my manufacturer pre-approved to ship parts for free. It turned out that our service rep left the company within the following month. This is obviously something out of their hands which is why they still get 4-stars from me.

Overall buy your trailer here, understand how trailer service and repair work before complaining about the service department. Majority of the time it's the manufacturers holding you up.