| Address: | 1520 N Palmetto Ave, Ontario, CA 91762, USA |
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| Postal code: | 91762 |
| Phone: | (909) 983-1959 |
| Website: | http://www.omsefcu.org/ |
| Monday: | 10:00 AM – 5:00 PM |
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| Tuesday: | 10:00 AM – 5:00 PM |
| Wednesday: | 10:00 AM – 5:00 PM |
| Thursday: | 10:00 AM – 5:00 PM |
| Friday: | 10:00 AM – 5:00 PM |
| Saturday: | Closed |
| Sunday: | Closed |
Most staff are friendly, except for, Georgina. She needs to work on her customer service skills. Too bad she is the Manager. On another note, the banking app is a little frustrating. It takes several days for certain transactions to appear. This can make it hard to tell what transactions are pending.
This credit union reminds us of what customer service should be. We've been customers since January/February 2016 and have not been let down. This small institution treats it's customers like people and not like someone else in line like big institutions. So far we've been greeted with sincere smiles from new accounts, tellers and the loan department. Hopefully you will not be disappointed here. We plan on being lifelong members.