Arrowhead Roofing

I talked to Roberto about my roof leak of a Gambrel style house. Roberto has the "best customer service" that I ever received from a roofer. He cares about customers and I had a great experience meeting him. He is patient and answers all your questions. I learned a lot as he explained with his samples.

We could write volumes about Roberto and Arrowhead Roofing. Last November a tree fell on our roof in Lake Arrowhead. When the tree was removed we had an unplanned skylight. Began calling roofers in the area and the only one who called back, actually was working on a roof and came down from the roof to return our call, was Roberto. Being November, being uncertain weather conditions, he made a trip over and covered the hole and secured the tarp. A few days later a neighbor called and apparently the chimney had been involved and was potentially causing exposure to the interior. Again, Roberto came right over and took care of that. It was during that time he was able to assess the damage, noted it extensive and advised we needed to get the insurance company involved. Then the snow storm of all storms hit for the next several months and we had to sit back as no one, including ourselves, could get to the property. As the snow began to melt, Roberto would go over to the property to see if he would be able to start. Steep roof, steep driveway and SNOW! Roberto took before/during/and final pictures of his work which was invaluable when the insurance company wanted documentation. The chimney was the first to be done. An expert chimney contractor handled that repair following just how Roberto conducts business ~ honest, forthright, timely and knowledgeable. All communications to us from Roberto and Jose (Chimney) were excellent keeping us updated as things went along. At this point we had not personally met either men, but the manner in which they responded to our emergency and communication made us feel very comfortable to go forward with them. No regrets. Every step of the way we were kept informed and the job proceeded perfectly. They worked clean and respected our property. It is with the utmost confidence I can recommend Roberto and Arrowhead Roofing.

Let me just start off by saying WOW,WOW,WOW. Roberto and his crew went above and beyond to accomplish the job in a timely manner and in freezing weather. Roberto is very knowledgeable and shares his ideas and info very clearly. Great communication from start to finish. He knocked out a partial re-roof and matched it perfectly to discontinued color shingles. His estimate was very very competetive, and he produced it in a couple of days and worth every cent. Unlike other bigger companies that start with a C and end with a OPP that took 3 weeks to produce. Him and his crews work ethic is unquestionable. Roberto won our business from here on out. Thanls again for your great workmanship and wonderful craft you provide!

We needed an entire re roof on our property in Crestline. We got 3 bids. Roberto was the most professional, bringing out samples & explaining the process. His price was reasonable & his team was very helpful. Roberto oversaw & worked on the project himself, even over the weekend because we had a deadline. We would hire him again in an instant! He was extremely professional, hard working & did a beautiful job. We are thrilled with the result! Thank you Roberto!

Roberto inspected and cleaned my roof, and repaired a leak in the chimney pipe. He delivered outstanding service. He was polite, knowledgeable, meticulous and thorough in his workmanship, and super reasonable in terms of cost - everything you’d hope for from a trained professional.

After several disappointing encounters with other companies for different jobs, I was starting to lose trust in the level of service here in the mountains. But Roberto brought my hopes back. Thank you!