Sherlock Plumbing, Heating & Air

We bought our heating and A/C systems from Sherlock in 2013. We have them out for periodic system check-ups. Today they found a leak in the refrigerant line of our A/C system. They were excellent in communicating the issue, showing me, and being clear about costs before doing any work. We clearly needed it done. They did the work and showed me all the data on how it was before and after. I trust them fully and would highly recommend them for new systems or maintenance & repairs. Kudos to the technician, Tim. He was terrific. Knowledgeable and respectful of the surprise cost. He communicated with empathy while being honest about the issue. he was personable and represented the company extremely well. 5-stars for Sherlock.

Will Ward was an excellent service repairman. He was efficient, knowledgeable, and provided a detailed description of our AV issues. We were impressed with the time and care he took to diagnose the problem with our system. Very importantly, was his politeness and patience with our many questions. This is the second time we have used Sherlock and highly recommend their service.

Did my research and decided to reach out to Sherlock because they had great reviews, family owned and are local. Jack came out to our house to do an inspection and provide an estimate. He was so personable and knowledgeable. He explained everything in a way that was easy to understand. He took his time to explain our options and came up with a great game plan and a great price. We will be getting our new ac and furnace installed next week! We are so excited and eager to finally beat the heat!
Update-Billy and Wade came out to install our system and they were the best! Very friendly, neat and clean. No mess left behind and Billy explained the process perfectly. He showed us all the features of our new ac and we are all sleeping better now that we’re cool! I recommend this company and if you can get our installers, you won’t be disappointed! Thanks to the Sherlock team, I regret not doing this sooner.

Sherlock Plumbing, Heating, & Air was amazing! Our AC died, and I was able to get an appointment the next day. We were then able to get a follow up appointment and installation within 3 business days. We really appreciate it because it is hot upstairs! The technicians were friendly, professional, and efficient. I highly recommend Sherlock! We will definitely use them in the future.