Address: | 5620 Kearny Mesa Rd, San Diego, CA 92111, USA |
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Postal code: | 92111 |
Phone: | (858) 277-0450 |
Website: | https://www.olhausengo.com/ |
Monday: | 10:00 AM – 5:00 PM |
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Tuesday: | 10:00 AM – 5:00 PM |
Wednesday: | 10:00 AM – 5:00 PM |
Thursday: | 10:00 AM – 5:00 PM |
Friday: | 10:00 AM – 5:00 PM |
Saturday: | 10:00 AM – 5:00 PM |
Sunday: | Closed |
Brought my pool cues in yesterday because I thought the tips needed to be replaced. Well, Olhausen could have taken my cues and charged me for it, but they didn't because of the guidance provided by Gloria in the front. What a great person to represent your company! Truthful. Genuine. Listens and provides suggestions from her vast knowledge. I doubt I will go anywhere else for my billiard needs.
I stopped in again today to get a perfect pool table cover. Again, it fits perfect because of Gloria. I probably would have purchased the wrong size if I didn't have her guidance. Finally, I bought these super cool pool cue holders.
Great product and awesome customer service.
We bought a custom pool table from them and the first attempt was slightly off in shade then we requested. The installation team guys called the store for the mismatch and they built a new one. It wasn't like we had to explain about the color mismatch and believe me it was a subtle difference. They left the first one to play while new one is getting built which takes time. The quality of table is so good that I feel my game got better while playing on this table. IMO if you really want a good pool table this is the place. Very very happy with customer service from Brian.
I met Brian and his father and they are the real deal! I remember this company being around when I was growing up, they are a local business that has been around for decades. After meeting them I see why. I’m looking for a spa and they are 1st on my my list for a purchase. I recommend Olhausen Gamerooms & Outdoors!
I called Olhausen directly this morning after reviewing their table tennis tables. I talked to Brian, who was real helpful and knowledgeable about the tables. I decided on the model, and picked it up today ready to play. The accessories were also 20% off with purchase. I bought their outdoor version paddles, some indoor paddles and some new 3 star balls. Then Brian rolled the new table out to my truck and showed me how he loads his, the same way. Brian then helped me tie it down. I was very satisfied with my experience, and would recommend Olhausen