Address: | 5644 Kearny Mesa Rd, San Diego, CA 92111, USA |
---|---|
Postal code: | 92111 |
Phone: | (858) 694-0929 |
Website: | https://www.allcitieswater.com/ |
Monday: | 8:30 AM – 4:30 PM |
---|---|
Tuesday: | 8:30 AM – 4:30 PM |
Wednesday: | 8:30 AM – 4:30 PM |
Thursday: | 8:30 AM – 4:30 PM |
Friday: | 8:30 AM – 4:30 PM |
Saturday: | Closed |
Sunday: | Closed |
Excellent service! Great product!
Outstanding customer service from All Cities Water company. I spent several months researching different companies and products to have installed at our house. I chose All Cities because they sell a system designed for our condo size. Other companies advertise and appear to sell a single unit size. Another reason is the time that Jaye spent on the phone educating me about their system and salt versus salt-free options. In contrast, I called another company and was told to look at their website, which didn’t answer my specific questions. For instance, the following questions and my experience after 3 months:
1. Will a salt water softener increase my water usage due to the monthly refresh? ANSWER: Jaye told me there may be a slight increase. After 3 months, no increase in my water bill.
2. Why do I need a water filtration system and not just drink the water from the faucet? ANSWER: Jaye told me that there is more salt in the water from the softener. The reverse osmosis system removes it. Our water is silky smooth when drinking it. Also, our lattes are more flavorful and robust.
3. Does the water recirculation system increase my electricity and/or gas bill? ANSWER: Jaye told me that the gas usage may increase. The recirculation system has a timer to minimize this gas usage. ANSWER: Due to the cold weather, we have been using our fireplace and heater. Therefore, we are unable to see if there is a major increase. Based on last year’s usage at the same time, I have not noticed a major increase in usage. Electricity increase usage is minimal.
4. How often do I need to replenish the salt container? ANSWER: Jaye told me it is based on my water usage. Typically, it is once every two months. So far, it has been about this average. I get the salt from Home Depot with a bag costing $6. The bags are outside with their pool/gardening supplies.
I highly recommend All Cities Water due to Jaye and his team taking the time to educate me. I felt that they understand that it is an investment and not just some accessory being added as a whim.
Thank you Jaye and your team!
Timely knowledgeable courteous people to work with.