SleepQuest, Inc.

I had a good comfortable experience. The lady was knowledgeable and straight forward. I was relieved, because all the choices made me confused & unsure of myself. Abundant free parking in the Safeway lot. Not the safest area though. 8/23/23: Cindy Wu was so helpful & reassuring. The place is in what seems like a dangerous location that's gotten worse since I went there last time. I like my new replacement c-pap machine 🫁 & am so glad my insurance covers this product. I sleep 😴 💤 great with this machine! They need to keep their front entrance door locked 🔒! There's no security from the outside to their office. The downstairs front desk guy does not watch the outside elevator or stop anyone from using it. It's not a safe area; although, I never heard of anyone in this 🏬 office being attacked. There's always a 1st time. I did not feel safe inside their office, & the lady was there alone! It seemed to be dangerous to me.

Karen was wonderful to work with. The facility had plenty of easy, free parking which is a huge plus in SF! The insurance details were all figured out when I got there. The process was smooth!

The whole experience was simple. Cindy explained the process step by step. I was also left reassured that customer care by her is available should I have any uncertainty about the equipment, mask or how to operate the equipment in case something isn’t right. However, it’s pretty easy to use. The overall experience was pleasant.

Wonderful experience. Great staff. Karen A went above and beyond to make sure my dad got the equipment he needed during an emergency hospital stay. She found a way to get in touch with us with incomplete contact information. Karen is an asset to your company. She is a true example of excellent customer service. She was so pleasant to work with. The experience with her really made my day. I would recommend this place to anyone and everyone. Thank you thank you THANK YOU Karen.