Address: | 101 Farallones St, San Francisco, CA 94112, USA |
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Postal code: | 94112 |
Phone: | (415) 374-1015 |
Website: | https://charlys-auto-repair-towing.business.site/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
I am reviewing as a recent customer of Charlys Towing. Last Saturday evening on highway 1, my truck started to stall, I was able to pull over at a safe location, but middle of nowhere. I called my insurance company, where I have Emergency Roadside service coverage, and they were able to use my cellphone GPS coordinates. They tried getting me service, and luckily Charlys Towing answered. It was a distance, but I was patient and understandably am aware of Bay Area traffic that can delay further, especially in remote areas. Charlys drivers name was Francisco; cool, kind, and a person that was eager to help. He communicated with me regarding the process for the tow, location of service, and adding value where he could. He even dropped me off at a safe location, where I was able to get a drive back home (after the tow); that's value my friends, they don't have to do that. If you're UNLUCKY and get stuck somewhere, I hope you're as LUCKY to call Charlys Towing, as I was. A few days later, after I got my car repaired, I called back and requested to talk to the owner; I wanted to share my experience with their driver. This is a small shop folks, that cares about the experience; and they want to be there to help. Thank you Francisco, Juan, and team! My wife and kids are thankful too; I showed them where the car was disabled.
I recently had a car accident near Charly's Towing & Body Shop, Francisco and his staff were very caring and helpful offering there services and there help. I would like to thank them for there courteous to help me during that time. Need more people like you guys out there.
Very responsible people nice service honest guys they don’t charge deductible whe you has a accident or any demage ask for “Charly” he’s the best no “deductible charge”