Address: | 1600 El Camino Real, South San Francisco, CA 94080, USA |
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Postal code: | 94080 |
Phone: | (650) 757-3003 |
Website: | http://www.costco.com/Warehouse/WarehouseDetails.aspx?WarehouseNumber=475 |
Monday: | 9:00 AM – 8:30 PM |
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Tuesday: | 9:00 AM – 8:30 PM |
Wednesday: | 9:00 AM – 8:30 PM |
Thursday: | 9:00 AM – 8:30 PM |
Friday: | 9:00 AM – 8:30 PM |
Saturday: | 9:00 AM – 7:00 PM |
Sunday: | 9:00 AM – 7:00 PM |
You hear all these horror stories about their service but it’s just simple. Come prepared and get to the point. With a line full of customers with and without appointments meeting them halfway is all we can do. They were friendly and respectful. Although the purchased tires went flat a few hours after they apologized and are currently fixing the situation right now, thanks to the warranty. If you’re a drop in come an hour or two early before opening to secure a spot. I have much appreciation to Murphy for all the help. Tire techs were about to charge me $60 for a tire service that I didn’t do.
They are currently fixing a tire that went flat after being installed 6 hours later. Tire tech called saying the tire was ready and they have an appointment for Sunday. Luckily thanks to my best judgement, I checked online and found an appointment on Saturday! Really hoping these tires won’t fail before a day..or plan on taking my business elsewhere! Thank you! :)
Alex is the best. Thank you very much for your help today. I’m glad I brought my business to Costco. 5 stars to ALEX. 🙂
Thank you Jesus and Alex .
Great customer service . Patient and professional .
Tire installation in under 60 minutes.
Notified me via cellphone when service was completed.
Best service and 5 year road side warranty
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