Ronbow - Palo Alto Showroom

A few hiccups during the building process, but giving them 4 stars for customer service and quality. Any issues were quickly addressed by their customer service line. Also, their lead time for custom cabinetry during the pandemic was unmatched by any other showroom.

We were building our new home and we almost visited most of the stores in the Bay Area to find Modern kitchen cabinet. We also visited custom cabinet shops. We were getting either very high price or not what we were looking for. Almost after 4 months of search, we found Ronbow at Livermore. We worked with Jason and Echo. We also met with his super star automated founder/engineer Roger. They helped picking best choices without adding too much cost. Best thing was when there was supply chain issue, Ronbow committed to 4 weeks deliveries. Our house got delayed but Ronbow delivery was ready. They offered storage without additional cost due to covid issues.

During design phase, they found that pentry cabinets would not look good, they upgraded to maple wood (due to matching color with panels). It was awesome gift to us.

They delivered all cabinets and we found some pull out drawers were old style (not sure what happened), the moment we talked to Echo, she immediately sent replacement.

We chose to install through our contractors and we found that some cabinets didn't have good alignment, Echo sent her engineering team 2-3 times to make sure we get best services and alignment.

3D Design was perfect way to visualize and make sure what we needed. We needed some extra shelf, they immediately sent extra shelves and panels. We did 2 experiments, 1. I wanted to create cabinet temple and 2. needed oil and spice cabinet connecting countertop, but both came out perfect! Also their design suggestion saved us from future problem.

Overall, it was awesome experience with Ronbow. We will 100% recommend to anyone who needs modern kitchen cabinets with best quality.

Thank you Jason, Roger, Echo and RONBOW team for delivering one of the best kitchen cabinets within our price. I just love love our kitchen!

I was looking for a custom kitchen cabinet provider for my newly constructed home. I searched for months for a custom kitchen cabinet maker who can help us design the kitchen within our budget. The search ended the day I called Ronbow and booked the first meeting. The entire crew has been so helpful in designing a contemporary kitchen, selecting the finish, showing the 3D design, suggesting the corrections, explaining the material quality, and finally building up our kitchen, and delivering it to our door. I got it installed with my contractor but Ronbow agreed to send his worker to fix a couple of post-installation issues.
The complete project was for almost 6-7 months for my mid to large-size kitchen. I agree that it could have been faster if their couple of designers didn't have to leave the job in the middle for some reason.
Overall the experience was very good. I would like to especially thank Echo for her help. I am so impressed with her attention to detail, design ideas, responsiveness, and punctuality. Sometimes she responded even when she was on vacation to make sure timely completion of a task and complete
project.
Overall I will give 5 stars to them.

Thanks, Ronbow for helping me build my dream kitchen.

It gets paid off when I get compliments from all visitors and especially when I cook peacefully in well designed, best-accessible modeled kitchen.