El Pollo Loco

Really good for a higher class fast food place. Love the kac and cheese which is better than the KFC version. Salsa is fresh and tasty, and you can get good deals through the app. I don't recommend using curbside service pickup though, 2 out of 3 times I have tried it, they never took it out to me after a 20 minute wait, and I had to go inside to pick up the order still lying on the counter, after which of course the food was cold. Better to go inside to order or use the drive thru, delivery, or self-pickup, for which service has always been good.

I've been eating here for years and it was always my go to lunch place when I worked. The food and service have taken a dive. Check your bag before leaving the drive thru, most of your stuff won't be there.
I won't go back, and it makes me sad.
I'd like to edit my review: As with many restaurants, the time rebuilding after the pandemic was really tough. I believe this was so for this Pollo Loco. They are back to serving food that looks looks and tastes great with great service. Thank you, I missed you.

Very tasty grilled chicken though kinda dry I have to eat here once a month. The mashed potatoes and salad are great. Prices are good too.

We like this restaurant for their healthy chicken choices that are not fried and their value meals. I like the chicken combos, tacos and burritos. The chicken soup is very, very good. I also like the sides they offer like salad, beans, etc. The dining room and bathroom are very clean. They should add coke zero to the soda fountain choices or go to with Pepsi products.

I go Loco for El Pollo Loco when I'm feeling that chicken craving. Other places just don't do it as good as El Pollo Loco when it comes to chicken. The grilled chicken is just perfection. Other items are also good but the chicken in their burritos, tacos, and taco salads isn't as good as the standalone grilled chicken. Often it is too burnt or straight up charred like charcoal briquettes. Even so, you can't go wrong if you're looking for good fast casual.

Recommend: their grilled chicken duh