Address: 533 Coleman Ave, San Jose, CA 95110, USA
“Merchandise is almost always in stock, lines aren't long”
Address: 519 Coleman Ave Ste 10, San Jose, CA 95110, USA
“Best experience buying a mattress ever!! It was a pleasure without the pressure! Made mattress shopping easy and fun. Gary, the mattress consultant was so knowledgeable and really guided us for the best mattress for our 87 year old grandmother. Gary was patient, friendly and was able to articulate clearly the pros and cons of the different selections. He was not at all pushy and really took the time to listen to our needs and guide us to beds that were the most suitable. He made the selection process very easy and a pleasure. When grandma needed to catch her breath, Gary was very patient and kind and took the time of her resting to give us great info so she wouldn't feel weird about stopping to rest. Gary is also very knowledgeable about the adjustable bases and showed us a great way to use it to assist our grandmother to get out of the bed with the head part raised to allow less strain exiting the bed since she wouldn't have to raise her entire body. She can just swing her legs over. We also relied on Gary to guide us on which adjustable base made the most sense. Then he provided detailed set-up instructions to the delivery people so that we don't have to remember the exact setting fir the height of the adjustable base. Gary is also a whiz at saving you money so you leave knowing that you got the best possible deal. Yes!!! You can see the pride that he takes in finding additional discounts and writes up a side by side comparison to show you how much money you saved. And since there are 3 levels of delivery, he will let you know the best one for your personal situation. That is helpful so that you get the best service level for your needs. Philip the store manager provided a great experience from the moment we walked into the store. He welcomed us soon as we opened the door and let us know that we would be assisted right away and let us know who would be helping us. Philip noticed when my Grandma started feeling a little piqued after testing beds while we were purchasing. Philip offered water to her and immediately gave her water and made sure that she got plenty of hydration. He was so observant of her comfort and caring. He also offered us water too. Later when we needed Manager approval for some Manager specials, Philip made the checkout process easy. And he was the nicest guy. As we were leaving my Grandma had to lean on his car a little to steady herself and he was super sweet to her and welcomed her to use her car to steady herself, helped her himself and made her laugh saying it was good luck and did not make her feel self conscious! Philip and Gary and super nice honest people and you can't go wrong buying a bed here! I highly recommend Gary if you want to find the best bed but want to feel like you are shopping with a friend who happens to be an expert on beds.”
Address: 615 Coleman Avenue, CORNER OF COLEMAN AVE. &, W Taylor St, San Jose, CA 95110, USA
“Carlos in the Business Service Center is the person to ask for if you need Professional custom designs and more. Great customer service Carlos!! And for his quick to fix a problem we had with our order on our part. Our need for materials were specific and he was nothing but patient. Thank you Carlos!!! You are Awesome!”
Address: 533 Coleman Ave, San Jose, CA 95110, USA
“For my first time ordering online and pick up at a location closet to me, there was an area for quick parking, the rep was ready with the scanner and allowed me to purchase addition items that i needed (last minute) and i feel she undestiod i was in a rush, as she worked fast and efficient and gave good info for product returns.”
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