Category: | Car repair, |
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Address: | 37 Tennessee St, Vallejo, CA 94590, USA |
Postal code: | 94590 |
Phone: | (707) 642-1900 |
Website: | http://www.genesautorepair.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Great experience with Gene's as to a major engine repair and also smog checks. Tracy checked with us before any engine repair work was started so we could see what was being done and where the repairs needed to be done. We were presented with a estimate for factory parts that would be used in the repair before any repair work was started. We had a delay of about a day as one part had to be shipped from back east and they had major weather problems slowing down any shipments. The work was completed on schedule after the one day delay and our vehicle has worked fine since then. They included a free checkup after a certain number of miles which was a great customer service feature. Thanks to Tracy and her great crew of mechanics!
Not only a local shop but also women owned/operated. I met Tracy, I'm so sorry but don't recall the other lady's name. They resolved my issue, very professional, being super courteous. I was even offered a ride home while waiting. Will support this local shop. BTW: I used to repair and program industrial robots for a living and can tell if BS'd. Nothing here. Appreciate your service. Sincerely: Michael.
They did a good job and took us in even though they were so busy. Tracy is so professional in dealing with her client. We been going to her shop for my other vehicle repairs. They are knowledgeable what causing the problems. Friendly and polite service.
What a great business! I'm so glad I was referred by a friend. Excellent prices, great personalized service. First time I've had fun getting car repairs in a long time. Felt very comfortable and welcomed.
Best and most reliable service in Vallejo. Kudos to the staff and technicians