Address: 3636 N Laughlin Rd #190, Santa Rosa, CA 95403, USA
“A lot of the reviews here seem either outdated or brutally harsh, but I'm not inferring that some of the reviews are not accurate (save for a few points I'll address in a moment). I want to be clear that I recognize and respect that each customer's experience with Apria is unique unto themselves. But there are a few things posted in the reviews that just need to be cleared up not only because I feel compelled as a loyal customer, but simply because some information posted in the reviews is just not true. That's not fair to Apria. And I know Apria does not need me to defend them, but I feel compelled to provide some examples of gross misinformation. For example, a simple Google Search reveals that Apria does have a "Local Contact Number" for their Santa Rosa Office as well as their "Hours/Days of Operation" clearly posted (including when they are out for their Lunch Break) as well as their physical address. They also have a content rich Website with valuable information that's readily available as well as an online, real time, "Chat Function" which works great for those that can use their hands/arms (recognizing some might not be able to do so). Now anytime I've called the local Santa Rosa Customer Service line the representatives have been nothing short of responsive, courteous and professional. My last call (11/13/2019) took 15 minutes total (according to my iPhone). That call included being transferred once so I could receive the appropriate service I needed due to having to switch medical devices. I was on hold for just under 3 minutes out of the 15 minutes total (1 minute with Santa Rosa, 2 minutes after the transfer) which seemed very reasonable in my opinion. In the 2 + years I've been an Apria customer, I've always had great experiences with the Apria H.Q. Customer Service team on the phone as well as talking directly with the Santa Rosa office. Apria has never been late refilling my medical supplies, they've handled all my Insurance needs and they've just been really nice whenever I had questions or required information. But I also recognize that Insurance Company/Medical Device Company interaction can be extremely difficult. One wrong, missing or inaccurate medical "code" number can cause tremendous problems let alone any communication issues that can arise between your doctor, insurance company and medical supplier. I also know that the stress of caring for a loved one or yourself in the midst of complex and/or significantly chronic medical issues that require major medical equipment supplies can be overwhelming and that mistakes can and do happen. That said, it's sad for me to see all the incredulos or vitriolic reviews as I know I can't be the only person that's had nothing but positive experiences with Apria and their employees. I'd like to thank all of them for continuing to help me whenever I need theri assistance.”
Address: 3573 Westwind Blvd, Santa Rosa, CA 95403, USA
“I understand they might not be the biggest or best apartments in phoenix but I will say it's a great a community here. The maintenance and front office people are all really nice and very help, they're always there to listen with any of my concerns and they (Especially Mary) always help. I greatly appreciate everything these people have done to help!”
Address: One Air Museum Way, Santa Rosa, CA 95403, USA
“Great place to go for enjoy the time. A lot of variety of planes. Is big the space and I am sure any kid will love to come here. The price is affordable for everyone. Hope that most people came here to enjoy the planes and make the effort that the volunteers put in worthwhile.”
Address: 3433 Regional Pkwy # A, Santa Rosa, CA 95403, USA
“Great place for good honest honey from good honest people.”
Address: 57 Ascot Dr, Santa Rosa, CA 95403, USA
“Good good place to stay owners are very nice”
Address: 121 Mark West Springs Rd #192, Santa Rosa, CA 95403, USA
“How pleased I am with the service today. The service tech that I have posted photos so effective. Friendly personable luckily me I got the service I paid for. They even do the attic outdoors and kill wasps . Spraying using safe chemicals to keep animals and birds outdoors safe. I was amazed how quickly it was done effectively. They respond fast and will give you an apt with reasonable fair contracts. IF you request a contract they will assist you in getting the best deal for you.”
Address: 90 Mark West Springs Rd #120, Santa Rosa, CA 95403, USA
“Always high quality service with no additional waiting on repairs or custom orders regarding any piece of jewelry. Thank you ???? Michael & company for your excellence and quality you carry on for so many years .....”
Address: 90 Mark West Springs Rd #100, Santa Rosa, CA 95403, USA
“Excellent coffee; fast, friendly service. Great place for a small-ish meeting or just to grab a cup of Joe or an espresso drink. Conveniently located at Old Redwood Hwy @ Mark West Springs, this is definitely the go-to spot for superior coffee drinks made just the way you want!”
Address: 3540 Stallion Dr, Santa Rosa, CA 95404, USA
Address: 8576 St Helena Rd, Santa Rosa, CA 95404, USA
Address: 2230 Becker Blvd, Santa Rosa, CA 95403, USA
“Great service”
Address: 3215 Brickway Blvd, Santa Rosa, CA 95403, USA
“We enjoy having Ralph doing our service and hope he will continue to be our service representative. Thanks very much. We have recommended you to our family members. We think very highly of Ralph. Again thanks for the great service. Marshall Fairbanks”
Address: 4080 Barnes Rd, Santa Rosa, CA 95403, USA
Address: 2097 Stagecoach Rd #200, Santa Rosa, CA 95404, USA
Address: 4176 Parker Hill Rd, Santa Rosa, CA 95404, USA
Address: Santa Rosa, CA 95404, USA
“Francisco is polite and knowledgeable; courteous as well. Firestone remembered to put my best old tire on my spare rim after replacing the others. Something I forgot to ask. Thumbs up to Francisco, Trey and the team at Wilkinson Firestone.”
Address: 4580 Badger Rd, Santa Rosa, CA 95409, USA
“We were passing through Santa Rosa on vacation when we realized our front shock was gone on our 73 Volvo 1800es we found the part at O’Reilys and then tried to find someone to instal it asap as we had a hotel booked in Fort Bragg. It was over 100 degrees and everyone was booked up or didn’t want to work on a vintage car. After many calls I finally found Volvo’s by Morgan and they were so kind as to fit us into their busy schedule, in an hour we were done and back on the road. Maney is such a nice knowledgeable mechanic and he didn’t mind my husband keeping him company while he worked. The owner Bruce and his brother were wonderful too, even gave us a discount and offered us a loaner car which was much appreciated. I highly recommend them whether you’re having a repair done or buying a used Volvo as they go above and beyond.”
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