Category: | Shopping mall, Car repair, Store, |
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Address: | 1264 E Gibson Rd E- 500, Woodland, CA 95776, USA |
Postal code: | 95776 |
Phone: | (530) 312-9803 |
I come to this location whenever my tires need any service. Staff is friendly and tell you right up front any services that would be recommended. I pay a little more for the tire warranty but it’s well worth it. Any flats tire rotation are included and free. Make sure to make an appointment online and be in and out usually in less than 30 minutes.
I had a very good experience, replacing one tire here. I made my purchase online, to have the tire ordered and was also able to easily book my appointment at the time of purchase. I received a notification when the tire was in stock in case I wanted to move my appointment up. When I showed up for my appointment, there were not a lot of questions, and I was easily found in the system. They seem to be well organized. Austin, who helped me, was friendly and personable. They informed me that there was an additional warranty I could purchase. It would greatly benefit me seeing as it was less than the cost of replacing one tire and would cover several tires. I appreciated this upsell as it will definitely serve me in the future, and I was not aware of it. The location was clean, all the staff was friendly And the service was timely. There was water and coffee available in the lobby and plenty of spaced out seating. I was in and out in under 45 minutes. I highly recommend purchasing your tire online and booking an appointment online, it could not have been easier.
Had a nail in the tire that needed attention.Went there based on other reviews that seem to suggest the service will be quick. I was prepared to wait (ended up 2 hrs in another place anyway), buy there was long wait even to get an ETA. I left after 15 min.
I haven't actually fixed my tire here, so I can't comment on the service. I hope the store will do something to facilitate a quick first checkin to hold customers.
Folks at this location are super friendly and helpful and I really had no issues with install, though communication between staff could be a little better. I ordered and booked online and I had more than one person call me to change my appointment when the tires weren’t there on time and more than one person call to confirm the appointment. This is much preferred to no calls at all, however I definitely believe that communication quality can make or break a business, so just something to work towards for the future. Install was quick and simple, everything looks good, and I’m very pleased with how my new wheels and tires look. Special thanks to Zach, who was both enthusiastic and professional during the entire experience.
Great products and services.