Woodland Crossing

My experience with Woodland crossing apartments was excellent. I have never been treated with such respect, patience, and kindness. Maria always checked in on me to see how things were going. Plus, she Maria always made sure that things were signed and services were taken care of in a timely fashion. I would recommend. Woodland, crossing to anyone who needs apartment living. There is nothing negative to say.
Thank you so very much Maria you were so kind and helpful. Also, the young lady Shannon was very helpful in this process.
Take care and I’m hoping that all goes well in every day life.

I recently took a tour of this place which was given by the tour guide Mariya, she was very nice and helped us with anything we brought up. This place was really pretty with a nice outdoor area perfect for relaxing.

Martin just came out on an emergency repair and actually replaced my broken-open toilet tank on a holiday weekend within an hour. I’m so thankful. Rogelio came out yesterday within 10 minutes of me reaching out and got my heat turned on in this cold weather. Shannon has been wonderful through this whole process of me coming out from Chicago. A huge thanks to PLP for making one piece of my cross country move a lot easier!!!

The new staff are amazing. I went for a tour at Woodland Crossing and a few residents were out and about. They were telling me what great a great manager they have now and how the staff are on top of everything around here. Since the new manager came it seems like everything is getting done on time and or ahead of time. Also one person expressed that they I could find a better place to live, other then here.

This review mainly highlights how excellent Sarah is at providing THE BEST and most respectful service I have experienced.

My doggie and I moved in this past summer, and Sarah guided me through the ENTIRE process. She replied to my questions promptly, and I felt comfortable given the current pandemic where I could not physically visit and inspect the property in person. My family helped me move at the time, and it was OKAY. It wasn't great because my heater was not working.

Most importantly, the AC unit was NOT working, so my family was happy about the move but sweating EXCESSIVELY due to the heat and the minimal airflow in this unit. The unit is insulated, which is great because it's tranquil for people to work from home and talk without disturbing neighbors comfortably. BUT the non-working AC was not ideal AT ALL. I contacted the property manager, but they would not respond to me. So I e-mailed Sarah, and she worked her magic, and BAM, the AC issue was fixed!!! Communicating with Sarah has been the best, and I wish she were our property manager as she takes all of my questions and comments very seriously. Sarah goes the extra mile, and for that reason, I am giving a good review of this apartment complex. PS. I've never met Sarah in person. Sarah if you are reading this, THANK YOU!!! I am really grateful for all of the assistance.