Colorado Federal Savings Bank

The customer service has been fast, easy and simple.

I have no complaints. I have always found this bank to be excellent regarding communication via phone and email. A live person answers the phone immediately during business hours, and emails are returned very quickly. I had a money market account there for 9 years, and when their interest rates became too uncompetitive, I finally closed that account. When their CD rates recently became higher than other banks, I was happy to open a new account with them again.

To the other reviewer on here - I see no indication that you ever tried to communicate with them regarding your inactivity notices. Colorado law: "presumed abandoned unless the owner, within five years, has: ... (b) Communicated in writing with the banking or financial organization concerning the property". That's all you had to do! Seems like somebody would be more proactive when dealing with their own money and you just shrugged it off, but whatever. Your experience does not warrant a one-star review for this bank. They have to follow the law.