kimkim

Our guide's name is Hakim. I wasn’t sure at first if I wanted to book with a travel agency but after I saw the initial plan that Hakim sent over I knew that he was a professional and he was dedicated to helping us. He was able to tailor our vacation and allow it to still be within our budget. And believe me, I made so many changes and had so many requests. He set up a great trip planned and handled all of the hotels, transfers, tour guides, and gave us a list of activities to do on our free days which was a big help because if I would've tried to do it on my own I would've likely spent more money and struggled to find interesting things. One particular time that I remember that Hakim really helped me was when I wanted to have a birthday party in Rabat. I was so excited and thought that I had planned everything perfectly, but when I got there the owner of the restaurant gave me a very difficult time. I contacted Hakim and everything was immediately solved and I was able to really enjoy my day because of that. I am truly grateful for this moment because I really wanted the day to be special and at the beginning, it seemed that everything was going wrong but Hakim made sure everything was perfect! After my trip to Morocco, I planned a short trip to Spain but ended up canceling my plans and Hakim was there to assist me even though my time with kimkim was technically over. The communication was quick and I could tell that Hakim really cared about giving us a successful trip. Literally, in every message that he sent me, he reminded me that he would be happy to help me with anything and to not hesitate to contact him. I felt really valued as a customer with Hakim and he was so knowledgeable and quick to respond to anything I needed. I genuinely enjoyed my trip and I feel that Hakim helped me to have an amazing, well-needed vacation. THANK YOU HAKIM! Highly recommend!

Add-on review for Kimkim in Morocco

Kimkim’s travel specialist in Morocco, Hakim Alibouche, just hit the “exceeded expectations by a lot” button on a trip I took to Morocco over 2 months ago ( March 20-April 5). I recently wrote that he assisted my travel partner and me to create a great itinerary and experience in Morocco. Everything went well and he was always available to respond to any questions or concerns that we had during the planning and then during the trip itself.

However his service, and Kimkim’s by extension, also shone after we returned home. We recently found there was a serious problem with a Moroccan vendor’s products we had purchased. After going back-and-forth with the vendor we turned to Hakim for advice on how to get to a satisfactory resolution. He stepped in to help and got it all worked out in very short order. I wouldn’t have expected that assistance from a travel agent once the trip was over, and I am so grateful that Hakim was willing to help us.

I don’t know if I’ll have the opportunity to return to Morocco but if I do, I know that Hakim and Kimkim will be my travel planning choice.

See Morocco with Kimkim
Kimkim created and executed a Moroccan trip for my travel partner and I that was unforgettable. We first planned the trip in 2019 for March 2020 travel. COVID changed all that but Kimkim, Hakim in particular, stuck with us for the next 3 years as we rescheduled several times only to postpone until this past March. Hakim’s service was stellar: informative, responsive, reliable, patient—and whatever other positive adjective could be applied to a travel professional. Hakim and Kimkim were also available to us throughout the trip-proactively checking in or responding quickly to any questions we had.

The other notable representative of Kimkim’s excellent service was our driver throughout the trip, Mohamed. From start to finish he ensured we were well-looked after. Another set of adjectives: great driver, accommodating, helpful, accessible 24/7, well-informed, friendly; equal parts driver and general guide. We were very fortunate to have had his services.

The itinerary Kimkim created was also a treat. I experienced mountains, cities, villages, desert areas that were fun and/or eye-opening. Food was fabulous throughout. The various tagines and pastillas were so special, as were the breakfast spreads.

The guides provided had deep knowledge of each leg of the trip-both historical and cultural. Accommodations ranged from charmingly rustic to very high-end with the Riads being especially wonderful. My only note on the Riad is to expect to climb lots of stairs. My 72-year old legs were a bit challenged by 3 and 4 flights. However the Riad experience is absolutely necessary!

All the stops were terrific, but I’d say a “not-to-be-missed” experience is the medina in Marrakech at night. It comes to high-intensity life with scores of food stalls (pick the meats and veggies for your meal and watch them being cooked right there), musicians, drum circles, snake charmers, dancers, henna tattoers and more all in motion.

It was a truly magical trip!

For someone who has so much anxiety - travelling alone can be very stressful and scary! I thought joining a group tour with set destinations with the same people was a great idea. When the tour got cancelled I was ready to postpone it to another year until I came across The Kimkim Team. I sent an inquiry then a representative called to get more information of my interest so they can connect me with a local agent. Everything was seamless and fast and easy.
I was connected to Rebecca just in time when the plane fare from Canada was on sale. Asked Rebecca to work with my dates with the wishlists that I gave. Impressively Rebecca came back within 48 hours with a very detailed itinerary with suggestions for activities that can be customized to my liking. That was mid March 2022 and I left for Greece on May 6, 2022. All were perfectly executed!
I just came back from Greece a week ago and it was everything I could hope for. As a first time solo traveller I was not scared. First I have Rebecca to support me whenever I have questions or doubts in my trips and there were many calls and she was always there even to the last activity where I was supposed to do a hike but due to blisters I got from another hike - Rebecca was able to find a solution so I can still see Balos beach without hiking. The team she had organized for me were all professionals and each one of them has exceeded my expectations even when I request something like take me to restaurants where the locals go.
Thank you Kimkim team and Rebecca for my unforgettable bucketlist trip on my own!

Kimkim and our travel specialist Liz Karen planned our trip to Peru from the minute we landed to the minute we left. They picked the best of Peru with private tours, excellent adventures, and great accomodations. We left the details to them and they had everything planned perfectly. Durig our trip we never worried because everything was planned flawlessly.

I had previously used kimkim for adventure travel in the Altai Mountain Region of Western Mongolia, so I knew their value and attention to tailoring each trip for my personal taste. kimkim didn’t disappoint. From our first emails about our Icelandic road trip to the last minute changes and concierge style help in-country, I wholeheartedly recommend their service if you’re planning a trip to Iceland. They picked hotels and guest house stays that offered us value and style, and worked in every stop we had on our must see list (black sand beaches, hiking, waterfalls, glaciers, great restaurants, and hot springs, lots and lots of hot springs), and gave us marvelous suggestions that really made for remarkable memories. They helped us, but it still felt like our trip rather than a package deal, this did not feel generic at all. Regarding cost, their fee is a drop in the bucket compared to the amount of time it would have taken us to research and book all the details they put together for us, then there was the advice on traveling in this unique country and time in all our lives.