Bob's Appliance Service

My home warranty company contracted Bob''s Appliance to access/repair my dishwasher that was working very poorly to clean dishes and my built in microwave that had completely stopped working. I found Bob's Appliance team to be extremely effective in their communication. I understood what needed tO be replaced for the repairs and was given an expected time frame for the parts to arrive for the repairs to be completed. And everything went as the team at Bobs Appliance said it would. Very pleased with their service.

They did exactly what they said they would do--no surprises--and the personal service from Rick and his trainee was way beyond my expectations having read other reviews on here. I had an issue with a cook-top that was under warranty. I was apprehensive at first because GE paired me up with these guys and their reviews leave something to be desired. That said, Rick came out for like five minutes (right on time) to take a look, get some part numbers and place an order. The parts came in, we set up another appointment, Rick came out again with a new guy.

I sat there doing laundry watching Netflix while he talked the new guy through the job. They had the cook top disassembled and back together in under an hour. Didn't waste any time, didn't make small talk, the new guy asked good questions and Rick coached him along. When they wrapped up, they headed out to the next job like professionals. Stove is like new.

If I were to ding them on anything, it's the lady who takes your call and sets up appointments. She's a little rough around the edges and sort of yelled at me because my cell phone coverage sucked after she called me. But hey, it's kinda charming and I'd rather talk to someone local like her fifty times than deal with some call center in the Philippines or some tool at the Comcast/Apple/Verizon store. Give em a shot.

Wow. Amazing. Have used Bob's for many years and they never let me down ever. They always go above and beyond to get me taken care of. Belinda and her crew are amazing. The technicians are professional and efficient in repairs. Highly recommendable.

We use Bob's Appliance for appliance repairs for our apartment community. We appreciate that they are a local business. They are always responsive and easy to schedule appointments with. During service calls they are very respectful of our tenants. The techs are very good about diagnosing issues and communicating what needs to be done in an efficient manner. Turn around time between diagnostic call/appointment and repair is very timely. Overall very reliable and knowledgeable appliance repair company.