Colorado Spas & Leisure

I wanted to share my great experience dealing with Colorado Spas recently.

We got a really good deal on a pre-owned spa (from a co-worker) that we couldn’t refuse, so we purchased it, and needed it moved to our house.
I spoke with Austyn and set up everything, and he couldn’t have made the process any easier.

He worked around my schedule, let me email him photos, and came to our house for a site assessment. He even got us scheduled quickly and just in time for Christmas; less that a week away at that time.
The day of the move everything went smooth..and we were up and running in the estimated time frame with no issues at all!

Randall, the other service guy (he’s awesome too) even came back out a couple of weeks later to help get an issue resolved, that I needed help with.

We have been very pleased with this company and it’s staff, and will be using them for all of our service or maintenance needs going forward.

Thanks again!
Steve (& Sarah) Cox

Purchased a Hot Springs, Flash spa and love it! RJ was great to work with through the entire process!!! Highly recommend this team to anyone looking for a new hot tub!!!

Absolutely amazing! RJ was extremely helpful and got us into a beautiful Hot Springs spa! They are very knowledgeable on the different options and take the time to make sure you get the perfect fit! Delivery and setup was a breeze and we can’t wait to enjoy it for years to come!

Wonderful people work here. They are so helpful and friendly. I highly recommend Colorado Spas. They will take care of your spa needs.

Once you purchase your swim spa you can expect terrible customer service. Went in to order filters and they never got back with us. Called two months later regarding filters and said they would call back but never did. Finally got a hold of someone on third try who said filters were in stock. Went and got them and while there let them know protective piece of control panel came off. Said they would come fix it the following Friday. On phone now. They have no “record” that the piece was to be repaired today. What a joke. Terrible customer service. Enjoy your spa but don’t expect anybody who works there to follow through because they won’t.

FOLLOW UP: changed my rating to 5 star. Owner called and was extremely apologetic that this happened. Took corrective action which meant a lot. Customer service was actually outstanding when he found out there was a problem. Thank you Steve!