HPFY - Health Products For You

I had questions about a delivery I needed. The online chat service answered quickly and provided me with all the information I needed. I love this company. They have supplies that are often out of stock from other companies. It's extremely hard to find pediatric supplies, but this company always has them in stock and will ship in a timely manner.

The communication about my order hasn’t been efficient. I ordered a brace on 10/30, and only had 1 update on 11/3. I went onto the chat today, and was given the tracking number and that it was shipped 11/28. I appreciate their help and information.

Health Products for You were amazingly helpful when I mistakenly ordered the wrong item. I emailed them on a Saturday not expecting a reply until Monday, requesting that they cancel my order. They got back to me within about an hour (on the weekend!) and immediately took care of it for me; no ifs, no buts, no maybes.
I would rate their customer service as one of the best that I have ever had to deal with, and I highly recommend their online store.

I don't normally do reviews but sometimes you just have to go out of your way to recognize good service. I had a shipping problem, not the fault of the company. I reached out to the company anyway since I was at the end of my rope and noone else was able to help me. I was connected with Vinay, who replied to my message very quickly. I received my order very soon after but it was the wrong size. They were so easy to work with and helped me reorder a different size. I was able to return the wrong size and even received a discount on my reorder. In short the best customer service I have had in a very long time thank you so much