Apple SoNo Collection

In reading the other past reviews there seems to be an issue at this store with its lack of customer service and support.
The good news for me and Apple is I had the pleasure to be greeted by Precious.
She approached me and my daughter asking if we needed assistance.
We did.
My daughter just purchased the 15 Pro max and had trouble pairing her watch.
Within 10 minutes Precious had watch and phone paired and all other issues resolved.
Then with patience, and her absolute knowledge of the process she helped me transfer my XR to my daughter’s 12 Pro Max.
I hope the store manager reads this review and insures that Cupertino is aware of Precious and her consummate approach and attitude.

The Apple Store at SoNo collection is an explosion of wondrous creations. From their classic iPhone to their newest HomePod, the Apple Store is incredible.

Their iPads are always gaining new features, better software and more. Their music and TV platforms are equally innovative, and they’re always expanding in every direction. This is the same with all of their other products.

The only reason it’s four stars is their service: the “Genius” who assisted us was very unhelpful, and did not even allow us to exchange an old device.