Address: | 4003 N Dupont Hwy, New Castle, DE 19720, USA |
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Postal code: | 19720 |
Phone: | (302) 225-8540 |
Website: | http://www.quicklane.com/store.html?dealer=QL135 |
Monday: | 7:00 AM – 6:00 PM |
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Tuesday: | 7:00 AM – 6:00 PM |
Wednesday: | 7:00 AM – 6:00 PM |
Thursday: | 7:00 AM – 6:00 PM |
Friday: | 7:00 AM – 6:00 PM |
Saturday: | 7:00 AM – 2:00 PM |
Sunday: | Closed |
My go to for all my vehicles for quick service!
I had two failed inspections at the DMV because they said my headlights were not on. After the first fail, I got my the lights changed. Tried again and still failed. I felt like I was on crazy pills because the inspectors kept telling me I need new lights but I could see them on!! After the second fail, I stopped at this quick lane while nearly in tears and feeling defeated, and the man at the counter, Andrew, did not hesitate to come outside and look at my lights to confirm I am indeed not crazy. He agreed I should go through a different inspection lane and I FINALLY PASSED. If I had not stopped and talked with Andrew, I wouldn’t have tried one more time. I was not a paying customer, but this man still helped me and I just want to say thanks so much for your kindness and I will definitely remember that next time I need anything done on my car.
Highly recommend. Staff are helpful, honest, and usually don't overcharge. They'll often investigate issues at no cost and provide honest feedback. When getting an oil change, get The Works package to save a lot of money/get extra service (fluid top off & thorough inspection). Call ahead of when you plan to go in if you need a special type of oil or part so they can have it in stock for you. It's walk-in only but I've never had to wait very long. Will keep coming back.
Edit: since it's been under new management, I have seen the prices go up every time I visit and I've also noticed they started setting my next oil change out 3 months when I know the synthetic oil my car takes actually lasts 6 months. Kind of suspicious but I will continue going here for now.
Wonderful service and friendly staff! My oil change ended up taking significantly more time than they estimated, so the rep at the counter applied a coupon to reduce my fee without my even having to ask and updated me frequently on my service progress. I'll definitely come back!