Category: | Car wash, Car repair, Car dealer, Store, |
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Address: | 1606 Pennsylvania Ave, Wilmington, DE 19806, USA |
Postal code: | 19806 |
Phone: | (302) 656-3100 |
Website: | https://www.delawarecadillac.com/?utm_source=rsdvm&utm_medium=gmb&utm_campaign=googlemybusiness |
Monday: | 10:00 AM – 8:00 PM |
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Tuesday: | 10:00 AM – 8:00 PM |
Wednesday: | 10:00 AM – 8:00 PM |
Thursday: | 10:00 AM – 8:00 PM |
Friday: | 10:00 AM – 7:00 PM |
Saturday: | 9:00 AM – 5:00 PM |
Sunday: | Closed |
I was helped in a very professional manner by a gentleman named James Davis. He not only served me well, but he also has checked up on me afterwards to see if I was happy with my purchase and talked me through the tag transfer process. I was worried that I wouldn't be able to keep my Veterans Disability tags, but he assured me that he would take care of everything
My husband and I had a great experience with financing our 2019 Chevrolet Impala through Delaware Cadillac earlier this year. Kevin handled our transaction from start to finish. He was very patient with us, and made sure we got to a payment we could afford before closing the deal. He made sure our car was taken through service and all the imperfections were fixed before we took the car home. They loaned us a rental for about a month while our car was worked on. We didn’t mind the wait because we knew we were being taken care of to the fullest extent. Kevin kept us updated along the way, and due to the delay, they drove our new car to our house when it was ready and picked the loaner up. Shortly after we got the car back, the battery died. Delaware Cadillac was nice enough to reimburse us for the cost for that. The workers at this dealership are not your typical pushy salespeople. They are genuine and down to earth! Harry is one of the most personable sales managers I’ve ever met. They even entertained our young son while we completed the paperwork. Everyone here is great and treated us like family. If I was ever on the hunt for a Cadillac, this is the first place I’d go.
James Davis and Harry Boyer are a step above the rest! Just took delivery of our custom order and they both stayed in constant contact throughout the process and ensured we had a 5 star experience. Being in the car business ourselves, we are attuned to great customer service, which is exactly what we received! Thank you Delaware Cadillac!
I have been taking my escalade for Service at this dealership from past 3 years and never had an issue.
I always work with Bobby and he is an asset to this dealership. Very good, quick, takes care of customer. Nice guy to work with. He will squeeze in the schedule and get it done.
There are sometimes +- here and there, but overall happy with the service seeing the busy schedule and ONLY Cadillac dealership in Delaware.