Allied Van Lines

Moving from WV to FL for a new career with a WV crew.
Firstly, I have never hired a moving company for a move prior to this experience. Needless to say, I had zero expectations going into this move. I have heard horror stories from friends and family having their personal stuff damaged/late deliveries/horrible customer service regarding moving companies. Knowing this, I was terrified hiring movers for a long distance move. I spoke with many companies and I felt that Allied was the most thorough and personal. The virtual survey with Joe was quick and painless. My move coordinator, Donna, was reassuring and professional answering every question I had. Communication was fluid with appropriate call back times. I will also state that I purchased this move with full insurance.
Second, I lived in a small apartment with a couple of heavy furniture pieces. I decided to pack myself knowing that I did not have many boxes to pack. I cannot speak for packing services; however, my furniture was wrapped meticulously and my TVs were boxed (requested) perfectly. Both arrived without damage. The crew utilized lots of pads, wrapping and were considerate of my floors using runners to walk on.
Third, my delivery was spot on with estimated dates with the crew going as far as a evening unpack due to unforeseen circumstances. As stated above, communication was fluid and professional with Gary (driver) as the move was under way. Also, my move was over Thanksgiving weekend, so I was impressed that delivery was on time without hiccups dealing with one of the busiest traveling weekends.
Fourth, the crew worked hard and were careful with my belongings. They placed things were I wanted, but I also took the time to itemize for my use. It was self explanatory where my boxes were going. Gary also gave me moving tips for next time which I can appreciate. This specific crew were personable and fun, which made this process less intimidating. I felt taken care of and my stress surrounding the move was decreasing.
Despite hearing of terrible experiences, including reviews below, I am beyond satisfied with my service and crew that I will utilize them in the future. All
my furniture was placed where I requested, TV stands put back together and my Sleep Number bed set up.(Thanks Jr!) I am happy with this company and the service rendered.

Professional sales person, very hard workers loading the truck, great contact from office to follow up with all details.