VyStar Credit Union

I visited with Bill McLaurine on December 20th 2022. I needed assistance with our business membership update and setting up corporate credit cards. Bill was extremely helpful and pleasant. It was a pleasure doing business with him and I highly recommend VyStars services.

Keeley was my banking representative inside branch. Very supportive about my needs. She engaged well and showed excellent customer service.

Roberto Gonzalez was so nice and helpful. His attitude and knowledge of everything were truly amazing. Everyone there were helpful and made sure I was taken care of in a timely fashion. If you need to see a specialist for anything, I 1000000% recommend Roberto Gonzalez.

For 2 weeks I was having issues getting someone to figure out why my rewards card was being declined. I spent hours on hold on the phone and made about 5 trips in. Finally Roberto Gonzalez at the Atlantic Ave branch actually took the time to figure it out and even called me back when he said he would. I was so happy to finally get someone who actually made sure to figure things out.