Heirloom Oriental Rug Cleaning

Wonderful company to work with- punctual, courteous, great job on my orientals including refringing and repair. Have used them twice in the last 3 years. Will continue to use them to clean my orientals in the future.

I am so impressed with how clean my carpets are! They smell good and look great. This is the place to go if you want excellent care.

They made an area rug that my dog used as a bathroom look and smell like new and did it in only a week and price was reasonable. Will definitely use again and tell my friends.

I had a pipe burst in a bedroom that damaged one of my heirloom oriental rugs. This company was quick to respond to my request for cleaning and deodorizing and came expeditiously to pick up my rug. They were done faster than promised. I was very impressed with that aspect. However, when they brought the rug, they forgot the pad, though did not inform me at the time they did not have any more of the material to make one, so it took another week or so for that to come and for it to be cut, then they brought both back. All-in-all, not a long process, though the communication overall could have been better. Additionally, though I paid extra for deodorizing, which the insurance did cover, the rug still had an odor that lingered for quite some time after cleaning. Though it was indicated on the clean tag, it just lead me to believe that either they did not apply the deodorizer or it did not work. All-in-all, not a bad experience, though I might consider giving a competitor an opportunity to beat their price and service.