Fenix Parts Jacksonville -(Previously Go Auto Recycling)

It’s not very often that we consumers get to say good things about items that we purchased that are used.
In the case of Go Auto Parts, now FENIX parts, It’s a whole different experience than many of us are used to when buying online and from people we don’t know.

I’ve had the pleasure of dealing with this company for over 10 years now. I have always found Go Auto Parts to be professional ,honest and willing to go the extra distance to help bring parts in from all over the East Coast to help me solve mechanical issues.

All of the engines that I have purchased come with a six month warranty and no labor. However, for an additional fee I have always been able to up to three years with no mileage limitation‘s and either the option to purchase $35 or $75 labor. Thank goodness I have only had to exchange one unit in 10 years.Those are excellent odds.

My account reps have been Shelby and Ryan. They have been extremely helpful and if you get a chance to speak with them, I am sure you will get the same great service.✌️

Matt Perry gives you hands down the best customer service every time you call. If he doesn't have it he will go above and beyond to find it for you while still providing the best price possible on it too. Keep up the good work fellas.

This review is specifically for Matt Perry. Every conversation we have is nothing but laughter and great conversation when I am ordering parts from him. He is so kind, patient and honest. It is always a pleasure to speak with him. THANK YOU MATT! You are awesome SAUCE! =)

This review is for Ryan Hill. I work in a collision center, and I cannot begin to tell you how easy it is to get what we need from Ryan. From parts, to the occasional returns and credits. Ryan sets the bar extremely high, and I could not appreciate him more.

We deal with dozens of vendors, day in and day out. We are obligated to use some because of insurance guidelines, but that is not our relationship with Ryan, and Fenix Parts. I wish I could get all of my salvaged parts from him. Thank you, Ryan, and Fenix Parts for making things so easy, and for offering us superior parts!

Came across Fenix Auto Parts while looking for a stereo for my '11 MB C300. Bill Colwell was a pleasure to deal with, he sent me the necessary documents to get the transaction done and followed up with updates and tracking number. The product arrived on time and was in excellent condition. The price was the best that I found and the warranty was better than what I could have gotten at the dealer whose price was multiple of what I paid. I highly recommend this business no matter where in the country you are located.