Category: | Dentist, Health, |
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Address: | 1061 Riverside Ave, Jacksonville, FL 32204, USA |
Postal code: | 32204 |
Phone: | (904) 355-5531 |
Website: | https://www.riverside-dental.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 9:00 AM – 3:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Riverside Dental is the best. After years of neglect Dr Adam and Jess took awesome care of me.The office staff are like family and they make you feel like family as well.
As a self admitted white knuckle dental patient I was anything but happy to make an appointment to have a tooth removed. (Insert tummy flips here.) I had seen the ads for Riverside dental and made my appointment. I knew I needed more than just the tooth removed and braced myself not only for pain in my mouth but for a high pressure sales pitch. When I walked in I not only did Alexis greet me like we were old friends she introduced herself as well. I could feel my shoulders relax a tiny bit. Still skeptical, I sat down for what I expected to be the usual hour wait at the dentist office. I scarcely had time to wipe the sweat off of my hands until I was called back. Rachel was extremely sweet with me and and told me they were going to make sure to take good care of me. Okay, shoulders relaxed another quarter inch. Then the big moment - Dr. Moshea walked in. My heart started beating faster and the sweat was back in my palms. I showed Dr. Moshea the offending tooth and told her I just needed it removed. A bit of small talk and no sales pitch! Was I really in a dental office? I’m fully aware that I am in need of extensive dental work. I’ve been given treatment plans along with warnings of how precarious the state of my teeth are so I was READY for the full court press. I spoke with the Dr. about options for treatment. And she proceeded to deaden the area where the offending tooth was. No pain! Some pressure, and not much of that and she said she was done. I honestly was not even aware she had pulled the tooth! Rachel went over treatment options and gave me all of the plans in a folder so I could look them over later. When I checked out I knew this was the moment of truth. The attempt to schedule my next appointment to start the treatment plan. It never came. Not a single bit of pressure! Just an invitation to call if I had any questions at all. My shoulders were now fully relaxed. I left with the treatment plan and a refer a friend voucher for $50.
Fast forward 5 days. My 74 year old mom took a face first spill and hit her mouth on the edge of the sink in her bathroom. Her teeth were pushed all out of place and she was bleeding profusely. I was panicked and was unsure of what to do or who to call. I call Riverside dental and told them what had happened. They explained that due to the current pandemic they were only seeing emergency patients. My heart fell. Then they asked if I could have her there in an hour. Dr. Spencer was an angel with my mom. He very gently examined her and removed 4 teeth and broken bone as well. The very next day Dr. Spencer had mom’s temporary partial ready! The very next day! He carefully fit it and made adjustment until it caused no pain to her. She could not be more pleased! They took my fear and turned that into relief and even joy when I saw how happy mom is!
Riverside dental is what every dental office should strive to be. Even in the midst of uncertainty and mild mayhem they have made me and my mom feel like we were the only patient and that there was no one more important. This extends to all of the employees we had the true pleasure of meeting. I’m so sorry I can’t recall everyone’s names. If I could recall them I would name each of you as angels. You’ve shown yourselves to be gentle, kind and caring souls. We are proud to have you as our family dental office.
They are so nice ; they made everything easy for me ; felt Good To get in and out !!
Our family has been patients of Riverside Dental for many years and have always been satisfied with our dental care. Recently, I had a critical situation and happened to be near Dr. Spencer's office. I walked in and explained my needs to the staff. I was hoping to schedule an appointment in the next few days. I was taken in for evaluation almost immediately and Dr. Spencer took care of the problem with a gracious smile. The entire practice is always courteous and professional. You won't be disappointed in your care. -Tom
I've been a patient for a few years now and Riverside Dental is absolutely the BEST. You couldn't pay me to go else where. The office is very clean and the staff is wonderful. I don't know what goes on behind closed doors but looking in everyone seems to love their job. Dr. Moesha takes great care of me and always makes me feel comfortable. I highly recommend this practice. You won't regret it.
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1061 Riverside Avenue Jacksonville FL 32204. Reviews. (904) 355-5531 Website. We are a family-friendly dental practice committed to helping all of our patients have a positive and engaging Led by Dr. Michael D. Spencer and Dr. Moshea, our team is able to meet all of your dental needs and goals...