Herschel R Carswell

Had some questions about my android phone and smart watch. All questions were answered and very happy with the answers I got.

I don't remember the dude name but he helped my sister. Dude customer service is 💯. Went to the other Tmobile on the other end of Lindbergh and they service was horrible..

Elliot and Quincy were amazing!! What we needed required several trips because we were leaving a carrier to switch to T mobile we did not know what we had to do in order to leave the old carrier and import our cell phones. We all were coming from different carriers! They listened, they were patient , professional, knowledgeable through every step of the painstaking process. Ps we were patient etc. As well because at times there would be an influx of customers they had to accommodate treating everyone with professionalism. Thank you guys sooo much!!! I give (1). 10 extremely likely to recommend. (2.) elaborated above (3.) A 10 for Elliot (the store manager) and for Quincy (mobile expert) for being helpful. (4.) 10 for billing/cost info (5.) 3 agreed they mentioned T mobile network.

The sales associate was so patient I came in to get my broken phone replaced. She listened to my needs and helped me select the best item for my budget. She literally spent all day getting the things transferred to my new phone. Thank you! all my babies picture came though. Everyone that worked there was so friendly and professional. Thanks for the great service

This T-Mobile location has wonderful and helpful employees. Elliot, was very kind to me the whole time. The atmosphere is friendly/calm. I highly recommend everybody to come here.