(June 7, 2022, 1:07 pm)
From the moment you first contact this clinic, you are treated with respect, courtesy, and compassion! The doctor's associates worked diligently to obtain an appointment date and time that was convenient for me, and then took the time to call with a reminder to ensure everything was a "go". Before I even arrived at the clinic, I was very impressed!
When I met the wonderful people at the clinic in person, I was equally impressed, everyone there was working as a team to get me the help I needed. You're not just met by a, "Sign in and sit down," you're met with friendly faces wanting to know what they could do to help you! What a HUGE difference in being treated as a respected patient instead of being just another case. Knowing that specialist visits can make patients a bit nervous, they chatted with me and the other people waiting to see the doctor to put everyone at ease. It's honestly a pleasure to work with kind and personable staff.
When I met Dr. Fattah, my admiration exceeded any expectations! The doctor took his time in assessing and evaluating my condition and asking questions that should have been asked over 20 years ago. His professionalism, skill, kindness, and empathy resulted in diagnosing my symptoms and getting me the long-overdue assistance and relief that I needed. He even provided me with a sample pack of my new prescription so that I didn't have a delay in taking it until after it was filled.
THIS IS HOW A DOCTOR'S OFFICE AND VISIT SHOULD BE! I am so thankful I was referred to Dr. Fattah, and I am so thankful for his wonderful staff! The Headache and Neurology Clinic is THE BEST!