Concentra Urgent Care

The nurse's were very friendly and polite when I arrived at their office. They were also helpful when it came to my appointment. I would have no problem going back. Thank you Concentra!

I go to Concentra on Airport Rd. for a work injury and last Friday 10/7 after I was taken back to get my vitals done, I asked if my husband could come in the exam room with me to hear what the PA had to say about my injury and I was told "yes". He was in the waiting room and she called my husband's name. The lady at the front desk (very heavy set, dark hair) quickly got up from her chair and came around the corner and very nastily said "he can't go back there, only the
injured patient can." According to her that's their
policy (my husband asked to see their policy but no one there knew where it was) but even if it is, she shouldn't talk to people that way and could have
nicely told us he wasn't allowed in the exam room.

Unfortunately, they always seem swamped and they are too small for their work load. If they schedule that many people at a time they need a much bigger waiting room or covered area with seating outside. The wait was my only complaint. Waited for an hour. The service was good overall. I was there for standard employment pre-screen and drug test so I can't offer insight on any true "urgent" situation and I didn't see anyone come in for "urgent care"... I'm assuming they would've been seen quicker...

Amazing amazing amazing! I am so glad that I chose them for my urgent care needs. They were the closest clinic to my house that accepted my insurance. I do believe they handle mostly work related accidents, but they are still an urgent care. They got me straight back when I came in, so the only waiting I did was back in the exam room- waiting for my insurance and payment to be ran, then the visit went by super quick! The entire staff is incredible, and made me feel super comfortable. Especially the sweet man who did my stitches, (if I remember to I will come back to post his name. He deserves credit!). He had the best personality and made me feel at ease the whole time! I was in and out fairly quickly. I will definitely be choosing them again if need be! After this visit, I wouldn’t want to go anywhere else.