Benjamin Franklin Plumbing

My wife and I are more than satisfied with the service that we received from Benjamin Franklin, in particular Jose. He was extremely courteous, friendly, knowledgeable, honest, and efficient. He gave us peace of mind by explaining the work completed and solutions to problems that may arise in the future. A true professional, Jose exuded confidence and was well prepared to handle our situation in a timely manner. Although we would rather not have any additional plumbing issues, we feel confident in knowing the caliber of representatives Benjamin Franklin Plumbing has to offer. Thank you, Jose.

2020 Just a quick update. We called Ben Franklin again, and Lisa came and replaced three leaky outdoor faucets. She was quick, efficient, informative and respectful of Covid-19 mask and distancing needs. 5-star rating again!
2018 Kevin arrived on time, was friendly and took time to examine the system and answer all questions. He had the stainless ball valves we wanted on his truck- no delays. We needed to replace the shutoff valves under the sink and the main shutoff. The rubber gaskets and packing on regular compression valves keep corroding in our Florida water. Then when you try to turn them off they leak water out the stem and won't shut the water off completely! Sometimes tightening the collar helps the stem leak; but it keeps dribbling out the faucet! Do I sound like a ball valve evangelist? After 25 years of this it is long overdue.
Kevin did a great job! Every thing is restored neatly, the joins are clean and professional, he was careful to wear booties whenever he came in the house, especially good after replacing the main shutoff outside with a ball valve. So our first experience with Ben Franklin gets 5 stars!

But I will reschedule for repair services.

Kyle was great. Good explanations of work to be done, options for job , and then efficient quality work. Answered all questions. No muss, no fuss

Dan was efficient and appropriately distanced during installation of filter system. Great job as always with BF

Dan did great job. Good COVID practice. Efficient and offers great info to understand what is going on

Your representative was nothing short of "outstanding". He was also very efficient, respectful and courteous. I will no doubt (if needed) utilize your company again for future plumbing needs. Please tell your employee he was rated 5 star by us.