Hertz

The service was excellent, from the agent at the counter where I went to do the paper work, to the level where I collected the vehicle, even that final check before leaving. I must also say the agent who received the vehicle when it was been returned, he told me to take my time and make sure I got everything, he even ask me to hold a minute and he went through areas I didn't checking to make sure I didn't left anything, of course he handed me my sunglasses, which I almost left.... Excellent service.

I book online weeks before my 7 days stay at greater Miami area.
Flight from Denver to MIA was great. After loooong baggage claim wait , quick ride to rental center, short walk to Hertz counter.
On 10/23 in morning hours, I met lady very knowledgeable and helpful that hook me up wit even bigger and newer car (2109) then one I reserved. I am 6'6" and I enjoyed my ride to Key West and around Miami. Thank You unknown lady from Hertz counter.

I got a terrible car in Hertz location downtown. It was so bad, I felt unsafe to drive it over 30mpg. The staff in this location were extremely friendly and gave a great brand new car so I feel safe and comfortable during my 2.5 week rental. This location is in Marriott hotel and might not have that much selection though, so if selection is important, definitely check out their airport location.

The people at this site are the greatest ! On arrival we were escorted to our car. On return the agent handling the return at the Miami airport, noticed that we couldn't handle the cold wheatear and all the luggage's and drove us to our terminal. Best service ever from a rental agency.