Category: | Furniture store, Home goods store, Store, Laundry, |
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Address: | 95546 Sonoma Dr, Fernandina Beach, FL 32034, USA |
Postal code: | 32034 |
Phone: | (904) 261-3103 |
Monday: | 8:00 AM – 8:00 PM |
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Tuesday: | 8:00 AM – 8:00 PM |
Wednesday: | 8:00 AM – 8:00 PM |
Thursday: | 8:00 AM – 8:00 PM |
Friday: | 8:00 AM – 8:00 PM |
Saturday: | 8:00 AM – 8:00 PM |
Sunday: | 8:00 AM – 8:00 PM |
Highly recommend this company! Our house was flooded with sewage and their team totally remediated it. They assisted us every step of the way including moving and storing our furniture and belongings. Maintained excellent communication throughout our ordeal. Exceptional, superb service!!
Kristian in the office was great to work with. She was knowledgeable, courteous and very friendly. Joe and his helper were awesome. They explained everything they were doing and why, then advised for repairs. I would use them again without hesitation.
Oh my goodness… So many wonderful things to say about Alan and his team! After 30 years of luxury retail sales and management, I’m totally blown away by the outstanding customer service I received from everyone I dealt with at Hill Country Servepro. We are looking at a potential property for my grandma and given the dilapidated state of the house, we weren’t sure if the $ we would spend to fix the very obvious mold problem was worth the investment. The owners gave us 4 days to do our due diligence and I needed an expert opinion FAST! After the team read the inspectors report, Alan drove way out of his way, early in the morning to have a look and assess the potential expenditure.
Having been through a few mold remediation situations in the past, I had a fair idea of what to expect. But woah- I’ve never felt such authentic attention, honest answers to my questions, and been given viable ways to save money along the way (since you never quite know with mold). I couldn’t be more grateful for everyone’s earnest help and their ability to hop into action to help a potential client. Because of their efforts, we were able to counter our own offer now that we were armed with real knowledge to make an educated decision. We’re still negotiating, so we haven’t used them yet, but if we do, I have full confidence we will be in trustworthy and very capable hands. Thank you so much Alan and team Hill Country!
We called SERVPRO to have them checkout possible mold at the base of 2 of our skylights. Joe and Benjamin arrived on time on the very same day we called. They inspected the possible problem area and assessed it. They informed us there was no moisture or water leakage in that area. They believed it may be rust and suggested options we will pursue. They explained to us in language we could understand. We were thoroughly pleased and do recommend SERVPRO!
I have 20'ft.ceilings with big beams and ceiling fans, high ceilings in kitchen with stainless traclighting and beams, return vents and lots of hugh windows and wooden blinds and two double 8ft wooden doors to be cleaned and treated. They sent me two crews, Angela, Joe, Shirley, Annie and Denny. They were professional, well organized, polite, hard working and very efficient at their jobs. The work was excellent and I am very happy. I will have them back again and I give all of them 5 stars. Thank you Servpro and I have to mention Clay who is the Marketing Representative who was very professional and a pleasure to deal with.