Address: | 16120 Preserve Marketplace Blvd, Odessa, FL 33556, USA |
---|---|
Postal code: | 33556 |
Phone: | (813) 328-2379 |
Website: | https://order.burgerfi.com/locations/FL/odessathe-preserve-marketplace/171517 |
Monday: | 11:00 AM – 10:00 PM |
---|---|
Tuesday: | 11:00 AM – 10:00 PM |
Wednesday: | 11:00 AM – 10:00 PM |
Thursday: | 11:00 AM – 10:00 PM |
Friday: | 11:00 AM – 10:00 PM |
Saturday: | 11:00 AM – 10:00 PM |
Sunday: | 11:00 AM – 10:00 PM |
Fantastic place! Food was great, nice and fresh, no wait even though there were a decent number of people there, place was clean and most importantly, the employees were all so nice and sweet! They were all young, some definitely still in high school, and I never heard a raised voice, bad attitude, or cuss word. Every person had a smile on their face, especially the young lady in the front and they just made the whole experience. Will definitely be back!
The food was definitely 5 stars. The service was 50/50 we spoke to 2 employees: 1 was majorly attentive and 1 acted like we were bothering him while taking our order. Ketchup was out so we asked for ketchup and the guy who gave us the ketchup packets was really nice. The reason I only gave 4 stars is because the floor seemed like it was mopped in grease. We had to be very careful not to slip across the entire surface of the restaurant. Again the food was great, the service was 50/50 but the floor made the place feel like it had an uncleanly vibe.
First time trying out BurgerFi! The burgers were delicious and the staff was polite. I gave 4 stars just because it was a bit pricey. I will definitely go back again though because I want to try the shakes...they looked sooo good!
This restaurant is completely new to me. I’ve seen some reviews both bad and good, so I was a bit spectacle about going to this place. When I arrived I was wowed by the aesthetic of this restaurant! Completely wonderful. I’ve heard a lot about the Service here but when I arrived I was greeted immediately. There was a young man who seemed to be the manager of the place, he was instructing his employees and teaching them good customer service and care. Looks like this place is really working towards customer services and their experience. Long way to go, but with this type of management it will get done. I received my order which was a lot for me and my family but it came to us I would say in less than 10 minutes! Great place and wonderful food. Will definitely be back soon for more!
GO BURGERFI!!!!!