Zephyrhills Family Practice & Geriatric Care

I have been a patient here for years, as was my dad. Tanner McKendree was whom I always had my visits with. He listened, NEVER pushed unnecessary medications, or questioned me on my symptoms. He was ALWAYS caring, compassionate and professional. I recently moved to New York and will truly miss the care I received.
I must also add the phlebotomist was top notch and NEVER missed.
THANK YOU for you care of my dad and myself. I will forever be grateful. Continued success to you all.

I have been going here for years and while I have mostly great things to say, there have been a couple of incidence that should be known.

Staff: Terrific! The staff really works with you to get things done. They don't make excuses and give you the rub around. The staff seem to care about you as an individual.

Doctors :
Are knowledgeable and listen to you as a patient. They will work with you to help you with whatever ailments you have, and have compassion and it is a more family atmosphere.

Management :

I had my first interaction with the manager Angie yesterday due to a no show charge. In my personal opion she was extremely rude and not understanding for my view of the situation. She at one point said "we have sent out numerous letters, you should have known about the missed dates!" When I told her that her office had the wrong address in the system she did not apologize or address her mistake. I found her unpleasant and unprofessional. I was kind and was trying to explain my side of the situation and it showed me that she did not care in the least.

Overall, I find it very difficult to understand how an office has such amazing Physicians and staff that have a manager that is rude to someone they have never spoken to on their initial meeting. I saw a previous review about the management and usually when I see a negative review I take it with a grain of salt. Unfortunately, this persons account seems to be correct. My hope is that I will have the continued great care and support from the staff like always.

GREAT DOCTORS! Highly recommend going here:)

I have had Dr. Nystrom as my primary physician for over 20 years and have followed him to this present location. I love everything about this office and ALL of the staff. I have had only positive experiences here from the receptionists, labs, nurses, PA's and Dr. Nystrom. I can't wait until my Mom moves to the area so she can go here too!