Tom George Yacht Group

Cool place. Had fun looking at boats and the sales girl Stephanie had good customer service. Didn't make a purchase here but was a nice facility nonetheless.

I had purchased a new 2017 Regal 28 footer so much I felt it was time to step up. Not sure what I wanted I came across a Carver from 2004. I felt it was diesel and as long as it was kept up well, why not. Well, since I only knew how to be treated after buying a new boat, my boat broker reminded me I would be on my own and to not expect the local dealer to service me like I bought the boat from them. Well, this broker was (not the first time) wrong again because he obviously didn't know the Tom George group. I happened to stop in and meet Steve the owner's son one night in the showroom. He made it a point to introduce me to his dad Steve and they made it clear, whatever I may need to call them, they would try to do anything I needed whenever the time came. Well I called once or twice later on and came across Chrissy who has a smile you can hear a mile away. So genuine. Once I read her my HULL ID I was now IN the system. If I need anything, they know my boat and knew how to research anything, anytime. I have to say, whenever I call they treat me like they knew me for years. Bit Chrissy, she is the voice. So real and then I just met her for the 1st time at the St Pete Show, I had to thank her for just being her. I have to say, my biggest problem with my Carver is trying to replace it. From the moment I got the boat I replaced the ac in the boat because it was origional. I am a realist. Certain items will need to go and I didn't want to rish a hot summer day. I re did the dash down to the wheel. It looks, and feels like a new boat and I just love it. I am a maint buff and have a local mechanic...Derek Gallo from Volvo is a phone call away for parts as they are needed and I have the greatest mechanic ever. He is promt and honest and so caring. You can tell he takes great pride in making sure I am enjoying his work. if I start something to get fixed, he always has my best interest in mind and finances. I push him to get ahead of cycles and he sometimes reminds me that doing certain steps too soon is not always smart. So I have put on approx 400 hours a year in the last 2 years I have owned her and besides running agound slowly and mis achoring and breaking a few changes , ALL SELF INDUCED, my issues that have come up were my own and caused by me. Whatever I do need, I know I am covered between Chrissy at Tom George, Derrek at Detroit Diesel who drives 1.5 miles to hand deliver whatever I need, my detailer washes and waxes my boat every month, my boat is covered. I am lucky to have a dealership like Tom George as well as my Regal team in Quality. I bought the first boat new form them. I expected great service and got it. I bougfht the Carver from Galatti with a less than favorable experience but met Tom George team and I coudln't be happier. Thanks everyone for kiving your industry, it shows.

My experience with Tom George Yacht Group has been nothing but professional, knowledgeable, enthusiastic, transparent and just fun! Like others, we went boat shopping in the middle of the lock down here in St Pete Beach, FL. We hit all the big dealers but knew we had a match when we started working with Eric Aruffo. We literally fell in love with a new EdgeWater 230cc - with so many clever design features. But there just wasn't much inventory (also due to the factory closing for a couple months). So we put in an order and just received our new boat, Liquidity! Eric and the whole team were simply great at their jobs. And Eric would call me day or night to answer my myriad question.

Look, if you've got to go through the process which can be daunting, make sure you go visit Eric and his cohorts. It's an experience you won't regret!

I have been a boat owner for 30 years. I have purchased 3 new boats and 1 used boat in that time. The experience with Tom George and Eric Aruffo was great. No pressure, answered questions, highlighted the features of various models and I left with a boat that I expect to own until I die,

Looking forward to more great service and support from a quality group of people. Thanks to the entire team for a great start to our next adventure

I purchased a new Everglades 243 from TGYG about 8 months ago. The entire process was a pleasure. From sales to service and the finance dept... they answered every question and treated us like we were special even though they sell much bigger boats to other clients. I still get regular text from Ryan Allen, my sales rep, just checking in to see how we're enjoying the boat and if I need anything. These guys know customer service!