ManorCare Health Services-Dunedin

The entire staff staff is amazing ; from the front office team, to the aids, nurses, the physical therapists, and everyone in between. They push the patients to get better- and help them get up and moving quickly. The facility is always clean and well maintained. Visiting hours are 24/7, and the building is very secure, you have to have a code to get in and out…Only complaint is the food. No taste and always over cooked. Veggies and fruit are canned- not fresh. but we’re allowed to bring food from the outside.
(maybe they have bad food on purpose because they want the patients to get motivated to get out?)

I would like to say thank you so much for taking care of my mother!
This facility has done a good job making sure she is safe and taken care of. I would especially like to thank David in admissions for helping to make the admission as smooth as possible and going the extra mile to make it happen in the first place as she was moving from Indiana to Florida, which further complicated the situation.
The facility is a good one and the care and interactions my mother and I have had will everyone working at ProMedica have been pleasant, professional, and compassionate. They do what they say they will, which is an excellent thing in this day and age!
Thank you all so much!

My uncle spent about 2 weeks at Manor Care. They kept him safe and he received PT, OT, and Speech therapy during his stay. The admissions staff were very helpful in explaining the process and helping us to get what we needed. His therapists were genuine and hard working...and made him work! When it was time to move on, social services kicked into gear and again, got us what we needed and fast! Good experience overall!

First off, I must admit after seeing the rating below 4 for ManorCare-Dunedin we were hesitant to have our family member sent there. But this is a perfect example why ratings do not always tell the story. I''ll start with the staff, which I believe the most pertinent factor. They were always compassionate, caring and sincere. The communication was super transparent and I always felt the management and nursing team was available. Very responsive. Most of all, they provided the care our family member needed. Always being present to his needs and making sure he was always in a good place, despite his illness and struggles. Regarding the amenities, our room was always clean, the food was prepared and good quality, showers, rehab and on-call assistance. Also, our ability to visit and spend time with our family member was seamless. In my mind, it all comes down to the people and quality service and care. It felt like an extension of family. From Jennifer to Jomary to the entire team, we thank you greatly. I hope others receive this type of treatment when they experience a really challenging time in their lives.