Cricket Wireless Authorized Retailer

Kristen, Bridget and Jamime couldn't have been more helpful. They took the time needed to resolve the issues. I am grateful for their time.

Tony was great! He was very knowledgeable, patient and offered quality customer service!

they don't have much of a supply of phones in the store you have to order them online which can be very difficult but once I do finally get the phone I want online they said they would help me switch everything over so if they do that I will definitely give him a five but I've been trying to buy the same phone for almost two weeks now and it give you some crazy excuse that my ZIP code is wrong it does match

They were very helpful and super accommodating..informed me of payment plans i never knew existed. when I approached metro PCS store at largo mall last night,(Tues) evening and inquired about the bridge pay for customers, they told me they did not offer bridge pay for customers. The Spanish girl that works there.she is short and kinda over weight..like pear shaped and long brown hair, she is the employee that flat out lied to my face about bridge pay for customers that allows people to split their bill in half making it easier for customers to pay during times if financial hardship. I have been a loyal customer of Metro PCS since the very first week they opened for business, about 20-22 years ago. Well thanks to the "MOST VERY GENEROUS" Spanish looking girl employee that works the evening shift for Metro PCS @ the largo mall location off of Ulmerton Road in Largo, I am now a newly found happy customer with Cricket. Dakota at Cricket was EXTREMELY INFORMATIVE and EXTREMELY KNOWLEDGEABLE of the services they offered and explained the transition from being a Metro customer transferring over to a Cricket customer. I was able to keep my same number I've had for 2 years and I also was able to continue with my unlimited service. So to people who think they can keep me from my responsibilities..well think again.. u know who u are . THANK YOU VERY MUCH DAKOTA FOR ALL OF YOUR HELP TODAY..I DON'T KNOW WHAT I'D DO IF I HADN'T RUN INTO U TODAY. U SAW I WAS UPSET, BUT MOST OF ALL, U CARED JUST BECAUSE. I WILL RECOMMEND YOU AND UR STORE WITH NO HESITATION. U MADE MY DAY SOO MUCH BETTER AND THE VISIT I TOLD YOU ABOUT WENT GREAT! I THANK U DAKOTA FOR TURNING MY SADNESS AND FRUSTRATION INTO ALL SMILES AND HAPPINESS. THANK YOU CRICKET WIRELESS
SINCERELY,

JENNIFER~(a new & loyal customer)long term.🤗