S&W Kitchens

We just had our first experience with remodeling our kitchen and S&W Palm Harbor did not disappoint! Shirley Aguilu, project designer, and Steve Cota, superintendent, are outstanding...their knowledge, guidance and patience throughout the project made the experience very pleasant. We had many questions since this was our first remodel and they were friendly, trustworthy and responsive. Everyone including the contractors and installers had an impressive attention to detail and their workmanship was top notch! We are so thrilled with the end result and highly recommend them!!

My wife and I were very pleased with the professional experience we had with S & W Kitchens Palm Harbor. The designer, Shirley Aguilu, provided excellent ideas, listening to our ideas, and producing a kitchen renovation plan that encompassed all of our requests. The team, including Shirley, Steve, Tony and Amber, were on top of all aspects of the complete kitchen renovation. This included frequent contact to ensure the job was being completed, and ensuring all segments (installing floor tile, cabinets, laundry room, countertops, backsplash, plumbing and electrical work) were correctly completed. We highly recommend S & W Kitchens Palm Harbor, for their work.

Lloyd was great to deal with (our second time working with S&W)...Project was a small vanity from Omega for a pool bath. This was our 3rd time using Omega for cabinetry and I noticed the quality was not the same from the previous 2008 and 2013 purchases. Paint a little sloppy and the seams were not painted well with slight cracks at joints..Maybe the S&W installer should have done a once over to see any flaws

Omega should have better quality control but in these times...maybe the mfg is rushing the builds through...Who knows?

9/24/2021 Revised Review....S&W came out to resolve the issue so thank you Lloyd and team....5 stars for S&W

Zero (0) stars for Omega cabinets ( lacking quality control in the mfg process)

I used S&W for my kitchen and bath remodel. They did a great job for the most part but with all projects of this scope, there are bound to be a few hiccups along the way.

The designer assigned to us, Sarah, made the initial planning process as painless as possible. Our angular walls in the kitchen were a challenge, but she managed to lay out a floor plan that worked for us incorporating our needs, ideas, and suggestions along the way. She helped us pick out tile, hardware, cabinets and countertop, lighting, appliances, bath fixtures, and everything else needed. There was a few measurement mistakes with the shower door, laundry room cabinets, kitchen window, and bathroom mirror that created delays in the schedule but they tried to work around them as best they could. The one area where we felt the ball was dropped was her not being with us on certain key, stressful dates during our project after being told she would be with us every step of the way. Two days in particular were the first day of the demo and especially the date of the cabinet delivery. We were left to deal with that ourselves and were not happy about the no show. Short of that, she did a good job.

Our project manager on site, Mike, was fantastic. He gave us a schedule with a time line for the entire project and worked fiercely to make sure everything was done correctly, on time, and to our satisfaction. He kept us appraised of who was coming, when, what work was being done and the time to expect them. He was always cheerful, friendly, knowledgeable, respectful, and responsible. He was a stabilizing force that I came to rely on daily. He even went above and beyond with help fixing a few small things for us that were not his responsibility, which was greatly appreciated. He gets an A+. I would hire him again in a minute.

A few other stand-out employee's who worked on the project were: Handy-man Stewart, who could seemingly do it all from painting to carpentry, and was probably the nicest guy I've ever met in my life. His attention to detail was spot on and he handled every job efficiently and expertly with a dash of down home southern charm. Another A+ employee there.
Tile guy Mike, who laid the kitchen floor, put up the backsplash, and tiled the bathroom shower was exceptional. He was a perfectionist who measured every inch of each tile job with precision and laser sharp attention to detail. The results were flawless.
The final key player was cabinet installer John, another skilled craftsman who not only cut and installed all cabinetry, but also installed our windows and shower door. He was faced with a few challenges from incorrect measurements, most notably with an over-sized floor to ceiling laundry room cabinet which he had to figure out how to try and fit into a small area that was not easily accessible. It created a lot of heavy lifting and extra work for him to have to take it apart and reassemble it back together, but he got it done.

There were a few issue's with plumbing and electrical work that created problems with inspections, but project manager Mike made sure everything was resolved and brought up to code.

There was also two occasions when workers brought family members into my home (one brought his wife, another his young son) even though they were not covered by S&W insurance and should not have been on the premises. The project manager was not aware of this and followed up to make sure it wouldn't happen again.

All in all everything worked out in the end. We came away from the project with a beautiful new kitchen and bathroom, and the feeling that the folks at S&W did their best to make such an intrusive, messy, disruptive, time consuming situation as stress free, organized and professional as possible. I would absolutely hire them again if needed. I recommend you do too.