Category: | Electronics store, Store, |
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Address: | 920 Clark Rd, Lakeland, FL 33815, USA |
Postal code: | 33815 |
Phone: | (863) 619-8617 |
Website: | http://www.bigfootleveling.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Had an issue with our leveling system a couple of weeks ago. Turned system on, waited for the system check to let me know it was ready. Hit Auto Leveling, levelers extended but didn't raise the motorhome. Then everything froze with levelers down. Got online to give someone a call. First number was out of order. Second number i found was answered by a fellow named Roy. Roy asked me to hang on while he ordered donuts, lol. Once he came back, he did a little trouble shooting with me, told me what to look for so i would be able to reboot the system. Walked me through everything and BEHOLD, all his info worked just like he knew what he was doing and owned the place (which he might)! Everything worked as it should AND Roy told me that if I have any other questions or problems to just give him a call. Oh by the way, he was in Florida and we were in Ohio... This is what i call great customer service of a very reputable company. 5 star and highly recommend. Jeff Davis
As of June 2023 They have moved to 920 Clark Rd, Lakeland, FL 33815.
Great place to get leveling Jack's on a RV or camper. They know there stuff
Roy is the consummate professional, explains the technical issues so that we novices understand. Timely expert service and stands by the product. We had a small issue, it was fixed promptly. Highly recommend.
I called concerned about a leak in my hydraulic system of my Big Foot system. Even though, I did not get my system installed with them, the owner explained how to troubleshoot and to some level maintain the Big Foot Hydraulic system. I was so impressed that the owner would spend so much time helping me without me being a customer.
This is a rare experience these days. I would not hesitate to use them in the future for any need.
Spoke with Roy on the phone, got everything set up around my schedule, and got me in and out in a day. Very nice install on my Jayco class C. Took an unplanned trip for 10 days and used the jacks every night with no issues. Would highly recommend the product, but especially Roy and his team for doing things right the first time!