Category: | Insurance agency, |
---|---|
Address: | 439 Florida Ave S #201, Lakeland, FL 33801, USA |
Postal code: | 33801 |
Phone: | (863) 688-7691 |
Website: | http://www.acentria.com/ |
Monday: | 8:00 AM – 5:00 PM |
---|---|
Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
My agent, Nicole Hudson, has always been professional, kind, considerate and responsive to my needs. She is definitely an asset to your organization.
My precious company merged with Acentria, at first I don’t like change, however Nicole made the process seamless and even saved me money by personally going over my policy. Thank you for having Nicole taking care of your customers. I feel good about the whole experience.
My previous insurance broker merged with Acentria. April Asher is now my representative. To date, she has been a pleasure to communicate with both on the phone and through emails. My home and auto policies were due for renewal in January. April reviewed both policies with me and suggested some minor revisions, which resulted in a very minimal premium increase when compared to other neighbors. I also had an urgent mortgagee revision to my policy which April completed and posted within the hour. Very satisfied.
We were having issues getting responses at our previous insurance agency, without e-mailing or calling several times, and dramatically increasing homeowner's insurance rates. We had been told we could not get full water coverage from another carrier...only the $10,000 limit...so we had to stick with our current carrier and policy. Then the premium went up another 25% in December. Between that and sending yet another e-mail that went unanswered, I decided to contact Jefferson-Allsopp. Walt was very responsive to all questions and informed us we should be able to get full water coverage since our house was re-plumbed about seven years ago with a plumbing inspection. We got the inspection done and there were two minor issues to fix to get the coverage. With the full water coverage, a 80% lower hurricane deductible and 60% lower standard deductible, we are still looking at a savings of about $800/year!