Category: | Doctor, Hospital, Health, |
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Address: | 3650 Innovation Dr, Lakeland, FL 33812, USA |
Postal code: | 33812 |
Phone: | (863) 646-6295 |
Website: | http://imamedicalgroup.com/ |
Monday: | 8:30 AM – 5:30 PM |
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Tuesday: | 8:30 AM – 5:30 PM |
Wednesday: | 8:30 AM – 5:30 PM |
Thursday: | 8:30 AM – 5:30 PM |
Friday: | 8:30 AM – 5:30 PM |
Saturday: | Closed |
Sunday: | Closed |
I really appreciate Dr. Favilli and Gonzalez. They are good doctors. However, I seem to constantly have issues with the ladies working the front desk. I've told them to cancel an appointment 3 times. Twice over the phone and once in person. I kept getting reminder calls and then a call to tell me I missed the appointment that I cancelled. This has happened twice. I've also shown up to find I wasn't put on the schedule even though I had made an appointment and had an appointment card written by them. I've never encountered this level of difficulty making or cancelling appointments before anywhere else.