Jack's Insurance

(3 Reviews)
4710 New Tampa Hwy, Lakeland, FL 33815, USA

(863) 688-9271


Contact and Address

Category: Insurance agency,
Address: 4710 New Tampa Hwy, Lakeland, FL 33815, USA
Postal code: 33815
Phone: (863) 688-9271

Hours:

Monday:9:00 AM – 5:00 PM
Tuesday:9:00 AM – 5:00 PM
Wednesday:9:00 AM – 5:00 PM
Thursday:9:00 AM – 5:00 PM
Friday:9:00 AM – 5:00 PM
Saturday:Closed
Sunday:Closed

Location & routing

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Most Recent Reviews


  • (December 5, 2019, 5:03 pm)

    Thank you for your feedback in regards to the post about your refund. We would like to take the time to clarify a few things. When working with an Excess insurance company refunds must be sent from the carrier back to the agency with proper documentation so we can issue the proper refund amount and remain within our legal requirements. It can take up to 6 weeks for an excess company to process a refund as they have fees paid with the state and filings they must complete for EACH policy. After careful and thorough review of every document pertaining to this file, the documents show we received the refund in question on 11/20/2019 on our carrier's statement, the refund was processed on 11/21/2019 and your refund check was mailed out on 11/22/2019. Our records show we have communicated with you on multiple occasions via phone and email since the cancel request was submitted with proper signatures.

    Thank you also for your feedback in regards to voicemails. We return voicemails in the order they are received provided adequate information is furnished.

    Manufactured housing insurance is a very unique field that Jack's specializes in and our clients are extremely important to us. However, in this unique field it can take time for document processing.

    Thank you for all your feedback as it does help us provide the very best customer service for our clients.


  • (September 13, 2019, 2:00 pm)

    Tremendous amount of work to get me in another insurance co., after being with Tower Hill Ins. for many years, and never putting in a claim, I understand canceling if I had put in a claim, but it's not the case.


  • (August 13, 2019, 4:33 pm)

    Helps you to find the best price!

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