Category: | Health, |
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Address: | 6151 Lake Osprey Dr STE 300, Sarasota, FL 34240, USA |
Postal code: | 34240 |
Phone: | (855) 273-5463 |
Website: | http://www.baselineophthalmic.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Sorry to take so long to do this.
Every time I turn on my OCT I am reminded and grateful to Baseline Ophthalmic Systems for their recommendations prior to the purchase and for the support they provided after the sale. I am really enjoying my Cirrus OCT.
I was having a little difficulty with the unit and Baseline support responded virtually immediately to my call. They worked with me professionally and courteously a few times to resolve the issue. The problem had nothing to do with the OCT unit itself but was more of a networking problem on my end. They promptly worked with me to repair the problem at no cost to me under the warranty.
If anyone is looking to work with a company to supply their ophthalmic equipment needs, they could do very well to look to Baseline for professional advice and support.