Air Flow Designs Heating & Air Conditioning

• Luke A
  
  
  (December 19, 2018, 6:47 pm)

  Stephen is a great tech....super happy !!

• ALEXANDER RIVERA TORO
  
  
  (September 10, 2018, 3:54 pm)

  9/10/2018: Air Flow Designs, I am happy to report, cares about their quality of work and they are happy to make things right. They sent another technician to fix the work performed by the first. The person worked a solid 4 hours in fixing the problem areas and the quality of work was excellent. I am happy to say I will remain a Air Flow customer.
  
  8/29/2018: After speaking with customer support, I was called for an appointment and a technician came to inspect the work done. The company said it will redo the work and apologized. I will update after the rework is done.
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  Disappointing work from otherwise good company.
  Paid for duct work to increase the air flow (and coldness) of the first floor of my townhome. I was unable to check the work properly at the time (my mistake):
  1) The new duct installed was covered with tape. At first I imagined the duct was broken, but after checking, the tape covered all the 8" in the duct... because the outlet is a 9 inch. The 8 and 9 inch ducts where spliced together near the outlet. The main problem is this decreases the air flow, which is exactly what I was paying to fix.
  2) The old duct connection was covered only with duct tape. No mastic or underlay material. This lowers the efficiency of the unit and the cooling.
  3) The new outlet to the box only had tape also. Again, lowering efficiency and cooling.
  In general, this is the type of work of a handyman, not an established company.
  Once I realized the type of work the person did, I called Air Flow to complain.

• Jack Berger
  
  
  (July 24, 2018, 9:15 pm)

  Jules is an outstanding field service technician who is very knowledgeable. She communicated her schedule well, arrived when expected, and quickly fixed the system. I will ask for her for future service needs.

• Lauren Jones
  
  
  (June 14, 2018, 11:43 am)

  I am so APPRECIATIVE of the competent, knowledgeable, and promptness of having my air conditioning fixed. After five days of June sweltering heat in Florida. I can finally breath a sigh of relief. Also, my medical issues are also improving. THANK YOU JULES FOR IMPROVING MY QUALITY OF LIFE!!!

• Porfirio Agramonte
  
  
  (June 13, 2018, 11:02 am)

  Richard R. was an outstanding Tech! I had an issue with my A/C not cooling and then the fan outside not cutting on. Rich was there promptly and got right to work. I actually stood there with him as he worked and he was cool with it. He explained everything he was doing and I learned alot! Before long I was back in a cool house again. The experience was really great and relaxed. Thank you for your help Rich!

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We work for Air Flow Designs, please call 407-831-3600.You will need to go through the menu for an on call tech. They are running calls this weekend and will be able to come out.

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(407) 831-3600 I had the pleasure of working with Bill S. last week and I have to say he is a super knowledgeable professional and it was an absolute pleasure to work with him! Thank you Bill!! ~Michael