Bozard Ford Lincoln

If you don't like stories and want a quick version, I was very satisfied. Great Job. Love the bed liner. Now on to the story. I took my truck to Bozard because I needed a spray in bed liner. Now normally I would have never entertained going to a dealer for such a thing. I have life long experience how dealers just overcharge with some exorbitant price. Don't even get me started on my old NY Mazda dealer....ughhh....Back to the story..... I went to a local truck body shop first, but price was ok. So I shopped around. My HOA Facebook group answered my inquiry multiple times telling me to give Bozard a try. A dealer, really? There were a bunch of people who loved Bozard, so I did. The price was very good, and they even included a smidge of repair to a rust spot. The spray in bed liner came out great. Looks good, and the quality is awesome. Now for the story....Here is where Bozard really stood out. While my truck was there the hood was damaged (accidents happen). I was disappointed naturally. I love my truck. The service department people came over and took full responsibility for the damage. They apologized and even gave me a loaner car. They sent the truck to a very respected local body shop. It took a little while because my truck is 31 years old and parts are tough. Its actually a 1992 Bozard original. After 40 days of parts searching, prep work and repair, and two loaner cars later, the truck was finished. I just picked it up. I could not be happier with the way Bozard treated me. I now find myself wanting to get my original Bozard decal re-applied because I am so proud to have a Bozard truck. You guys really re-defined what customer service means from a dealership. If anyone is thinking there isn't a difference in how dealerships are run, there it. Bozard is it. Thank you.

I'm not sure what another 5 star review is gonna do, but these guys deserve it. Jeremy C. handled everything from start to finish with ordering and finally getting my 2023 Maverick and I couldn't be happier. Jeremy and the whole team at this location are beyond professional and they were more than worth the trip down from Jacksonville to do business with them.

I just purchased a 2023 mustang GT premium from Bozard Ford. During my shopping experience between different dealers I found that the sales staff was quicker to respond despite the fact that they were no less busy. I worked with Jeremy and he did a fantastic job of making things go quickly and seamlessly. The dealership itself is clean and has a very large selection. For the car itself I absolutely love it.
Best of all, they do customization work here! They are a Roush dealer and installer. If you’re in the market for a Ford give them a try.

Bought my first brand new car through here and I have zero complaints on the whole process. Faye has been spectacular answering questions and is the main mvp of working out a killer deal for me, and having everything ready prior to me traveling to the dealer. On the financial end of things, Shane, did the same and called me when numbers were good and ready to sign.
I've never spent such little time at a dealer with amazing results. I will definitely return here for service and any future needs.

Had a really great experience here with Nick Ray. Got a great vehicle and no games. I had been looking for an off roader for several weeks, and most other dealers were dishonest in various ways. Thanks again!