Charter Senior Living of Hazel Crest

My 100 year old father has been in Charter for a couple of months and I couldn’t be more pleased with the care he is being given. The Director, Ms.Cole, is extremely knowledgeable and very caring in her role. She and her staff treat everyone like how they would want to be treated. You can’t ask for more than that! Please don’t let the negative comments send you away. I highly recommend Charter!

I placed my mom at Citadel Estates of Hazel Crest for a 4 day respite while I traveled out of town. I work for the state of Illinois, so I am very particular and my expectations are high.
I found the facility to be very clean and well maintained. I noticed no urine smell, as is custom in a lot of places. It was small and quaint. My mom had her own private room and bathroom, as all of the residents. This was very comforting, as my mom has her own room with me.
The administrator, Mr. Shepard was kind and professional. The DON was professional and thorough as she went over my mom's medications. The entire staff was nice and made my mom feel at home.
I will certainly use and recommend Citadel for your loved ones.
Bravo Citadel and Thank you for taking good care of my mom!

The Citadel Estates of Hazel Crest has a great facility. I give it 5 Stars. I would recommend The Citadel Estates of Hazel Crest to anyone who is looking for assisted care services and memory care for their loved ones. The care that is given to our love one is superior. The staff are well trained in their individual fields and very knowledgeable of all the facilities services. The attention that is given to each and every resident is heart warming. We are very happy with the level of service that the Citadel provides. They were just the facility we were looking and we couldn't be more pleased. Thank you to everyone at Citadel Estates of Hazel Crest for a job well done.
Sincerely,
The Wilson Family